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Proceedings of the 12th European Conference on Knowledge ...

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4. C<strong>on</strong>clusi<strong>on</strong><br />

Andrea Kő, Péter Fehér and Krisztián Varga<br />

The case study points out that <str<strong>on</strong>g>the</str<strong>on</strong>g>re is demand in <str<strong>on</strong>g>the</str<strong>on</strong>g> organisati<strong>on</strong>s to knowledge management,<br />

Based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> survey and case study results, <str<strong>on</strong>g>the</str<strong>on</strong>g> research was formalised <str<strong>on</strong>g>the</str<strong>on</strong>g> following main<br />

experiences:<br />

Collaborati<strong>on</strong> must be based in a strategy win-win.<br />

To foster cooperati<strong>on</strong> we need to prompt first move<br />

The members need to talk about <str<strong>on</strong>g>the</str<strong>on</strong>g> future<br />

The members need to know that <str<strong>on</strong>g>the</str<strong>on</strong>g> group will meet again and again<br />

We should call individuals for cooperati<strong>on</strong> not firms. Them <str<strong>on</strong>g>the</str<strong>on</strong>g>y can form groups for collaborati<strong>on</strong><br />

and <str<strong>on</strong>g>the</str<strong>on</strong>g>m companies can cooperate<br />

Resources and time are needed for c<strong>on</strong>textualizati<strong>on</strong><br />

Cooperati<strong>on</strong> is <str<strong>on</strong>g>the</str<strong>on</strong>g> objective but is not affordable directly. The entire process should be split <strong>on</strong><br />

three parts: 1) Interacti<strong>on</strong> 2) Collaborati<strong>on</strong> 3) Cooperati<strong>on</strong>.<br />

Collaborati<strong>on</strong> is easier if it is based <strong>on</strong> complementarities between participants and <str<strong>on</strong>g>the</str<strong>on</strong>g> goal is<br />

exciting for all <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>m.<br />

Interacti<strong>on</strong> between individuals must precede collaborati<strong>on</strong> between firms.<br />

It is important to start interacti<strong>on</strong> with some basic comm<strong>on</strong> objectives, but <str<strong>on</strong>g>the</str<strong>on</strong>g> participants should<br />

be open to any initiative appearing during <str<strong>on</strong>g>the</str<strong>on</strong>g> dynamics <str<strong>on</strong>g>of</str<strong>on</strong>g> interacti<strong>on</strong>s.<br />

Taking into account <str<strong>on</strong>g>the</str<strong>on</strong>g>se less<strong>on</strong>s, in our experience working with SMEs a fruitful way to achieve <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

objectives, is to start <str<strong>on</strong>g>the</str<strong>on</strong>g> initial interacti<strong>on</strong> between <str<strong>on</strong>g>the</str<strong>on</strong>g> managers <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> firms with <str<strong>on</strong>g>the</str<strong>on</strong>g> discussi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

new (potential) business opportunities based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> core competences <str<strong>on</strong>g>of</str<strong>on</strong>g> each company. Identifying<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g>se core competences, it is possible to discover complementarities between <str<strong>on</strong>g>the</str<strong>on</strong>g> companies that can<br />

open for <str<strong>on</strong>g>the</str<strong>on</strong>g>m new business opportunities, out <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> reach <str<strong>on</strong>g>of</str<strong>on</strong>g> each <strong>on</strong>e <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>m individually. These<br />

potential market opportunities should allow obtaining balanced benefits from its exploitati<strong>on</strong> to each<br />

partner, and can be <str<strong>on</strong>g>the</str<strong>on</strong>g> starting point towards deeper levels <str<strong>on</strong>g>of</str<strong>on</strong>g> collaborati<strong>on</strong> between <str<strong>on</strong>g>the</str<strong>on</strong>g> firms,<br />

promoting a real collaborative culture.<br />

5. Acknowledgements<br />

The research is part <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> TÁMOP-4.2.1/B-09/1/KMR-2010-0005 project, which is a research and<br />

innovati<strong>on</strong> program <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> Corvinus University <str<strong>on</strong>g>of</str<strong>on</strong>g> Budapest aiming ICT-based analyses <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge<br />

transfer, sharing and knowledge codificati<strong>on</strong> fields. The financial support from TÁMOP 4.2.1/B-<br />

09/1/KMR-2010-0005 is gratefully acknowledged.<br />

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Organisati<strong>on</strong>al Memories, in: IEEE Intelligent Systems, Vol. 13. No. 3, pp. 40-48.<br />

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Harvard Business School Press, Bost<strong>on</strong><br />

Fehér, P. (2004): Tudásmenedzsmentet támogató tényezők szerepe sz<str<strong>on</strong>g>of</str<strong>on</strong>g>tverfejlesztő szervezetekben, (PhD<br />

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Fehér, P. (2010): Tudás és Együttműködések, presentati<strong>on</strong><br />

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oldalak<br />

Hayes, N. – Walsham, G. (2001) Participati<strong>on</strong> in groupware-mediated communities <str<strong>on</strong>g>of</str<strong>on</strong>g> practice: a socio-political<br />

analysis <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge working, in: Informati<strong>on</strong> and Organizati<strong>on</strong>, Vol. 11. No. 4, pp. 263-288.<br />

Hendriks, P.H.J. – Vriens, D.J. (1999) <strong>Knowledge</strong>-based systems and knowledge management: Friends or foes?<br />

in: Informati<strong>on</strong> and Management, Vol. 35. No. 2, pp. 113-125.<br />

533

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