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Proceedings of the 12th European Conference on Knowledge ...

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M<strong>on</strong>ique Lortie and Lise Desmarais<br />

funding organizati<strong>on</strong>s and <str<strong>on</strong>g>the</str<strong>on</strong>g>ir boards retain c<strong>on</strong>trol over both quality and c<strong>on</strong>tent. This same<br />

structure is found in several o<str<strong>on</strong>g>the</str<strong>on</strong>g>r countries (e.g. Nordic nati<strong>on</strong>s, France). Also, in OHS, a notable<br />

porti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge aimed at researchers is knowledge developed by partners, practiti<strong>on</strong>ers,<br />

organizati<strong>on</strong>s, workers, etc., with formalizati<strong>on</strong> and organizati<strong>on</strong> coming afterwards. Hence it is more<br />

a matter <str<strong>on</strong>g>of</str<strong>on</strong>g> how <strong>on</strong>e manages <str<strong>on</strong>g>the</str<strong>on</strong>g> field to bring to light implicit or latent knowledge than a problem <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

knowledge management per se.<br />

Literature <strong>on</strong> guides, which underpin <str<strong>on</strong>g>the</str<strong>on</strong>g> translati<strong>on</strong> process, is equally pr<str<strong>on</strong>g>of</str<strong>on</strong>g>use in <str<strong>on</strong>g>the</str<strong>on</strong>g> health sector<br />

where <str<strong>on</strong>g>the</str<strong>on</strong>g> number <str<strong>on</strong>g>of</str<strong>on</strong>g> papers published has risen from 444 in 1993 to 4975 in 2006 (Turner et al.,<br />

2008). Given <str<strong>on</strong>g>the</str<strong>on</strong>g> explosi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> writing, which is not <str<strong>on</strong>g>the</str<strong>on</strong>g> case in OHS, nati<strong>on</strong>al and internati<strong>on</strong>al task<br />

forces have been put into place to draw up standards and procedures governing <str<strong>on</strong>g>the</str<strong>on</strong>g> development <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

guides, especially in Anglo-Sax<strong>on</strong> countries (e.g. Field and Lohr, 1990: Institute <str<strong>on</strong>g>of</str<strong>on</strong>g> Medicine in US,<br />

Nati<strong>on</strong>al Institute for Health and Clinical Excellence (NICE) in UK, Scottish Intercollegiate Guideline<br />

Network (SIGN) in Scotland, New Zealand Guidelines Group in New Zealand), as well as tools for<br />

assessing <str<strong>on</strong>g>the</str<strong>on</strong>g>se guides (e.g. Appraisal <str<strong>on</strong>g>of</str<strong>on</strong>g> Guidelines Research and Evaluati<strong>on</strong> in Europe – AGREE,<br />

2003). All <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>se guides <strong>on</strong> guides outline procedures providing for <str<strong>on</strong>g>the</str<strong>on</strong>g> systematic review <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

literature based <strong>on</strong> carefully detailed criteria relating to search, data inclusi<strong>on</strong>, exclusi<strong>on</strong> and<br />

assessment. Compliance with strict methodology and procedures in relati<strong>on</strong> to reporting is viewed as<br />

a basis for valid development. This process reflects <str<strong>on</strong>g>the</str<strong>on</strong>g> two-step process described by Graham et al.<br />

(2006): The producti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge and <str<strong>on</strong>g>the</str<strong>on</strong>g> applicati<strong>on</strong>. The guides are expected to take <str<strong>on</strong>g>the</str<strong>on</strong>g> form <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

statements. In OHS, both steps are closely intertwined. As a c<strong>on</strong>sequence, <str<strong>on</strong>g>the</str<strong>on</strong>g> processing <str<strong>on</strong>g>of</str<strong>on</strong>g> a<br />

systematic literature review is not seen as a mandatory first step and <str<strong>on</strong>g>the</str<strong>on</strong>g> evidence-based c<strong>on</strong>cept is<br />

not as broadly employed. OHS researchers are sensitive to <str<strong>on</strong>g>the</str<strong>on</strong>g> gap which exists between <str<strong>on</strong>g>the</str<strong>on</strong>g> format<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> published scientific data and translati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> latter into practical guides or tools. The focus is more<br />

<strong>on</strong> what is needed than <strong>on</strong> what is known.<br />

In <str<strong>on</strong>g>the</str<strong>on</strong>g> instance <str<strong>on</strong>g>of</str<strong>on</strong>g> OHS, issues <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge transfer are <str<strong>on</strong>g>of</str<strong>on</strong>g>ten regarded as being closer to social<br />

science perspectives where knowledge is normally viewed from a socio-c<strong>on</strong>structivist standpoint and<br />

where qualitative approaches are <str<strong>on</strong>g>the</str<strong>on</strong>g>refore dominant (Dagenais and Janosz, 2008; Gervais and<br />

Chagn<strong>on</strong>, 2010). Verbal procedures are at <str<strong>on</strong>g>the</str<strong>on</strong>g> heart <str<strong>on</strong>g>of</str<strong>on</strong>g> OHS methodology and unsurprisingly, <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

matter <str<strong>on</strong>g>of</str<strong>on</strong>g> exchanges falls at <str<strong>on</strong>g>the</str<strong>on</strong>g> centre <str<strong>on</strong>g>of</str<strong>on</strong>g> topical knowledge transfer literature. In social sciences, <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

extracti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> user points <str<strong>on</strong>g>of</str<strong>on</strong>g> view, to allow citizens to express <str<strong>on</strong>g>the</str<strong>on</strong>g>ir opini<strong>on</strong>s, is not so much regarded<br />

as a means <str<strong>on</strong>g>of</str<strong>on</strong>g> improving <str<strong>on</strong>g>the</str<strong>on</strong>g> implementati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge in <str<strong>on</strong>g>the</str<strong>on</strong>g> health sector but ra<str<strong>on</strong>g>the</str<strong>on</strong>g>r as a valuebased<br />

or ethical issue (Christie, 2003), a perspective shared in OHS where workers are deemed<br />

important knowledge partners. Also, guides published in social sciences <str<strong>on</strong>g>of</str<strong>on</strong>g>ten target a specific<br />

populati<strong>on</strong> or c<strong>on</strong>text, <str<strong>on</strong>g>the</str<strong>on</strong>g>reby tending to be less universal in scope (Boisvert, 2008).<br />

C<strong>on</strong>textualizati<strong>on</strong> is also <str<strong>on</strong>g>of</str<strong>on</strong>g>ten a major issue in OHS.<br />

In management, more than in any o<str<strong>on</strong>g>the</str<strong>on</strong>g>r domain, transfer issues are formulated in terms <str<strong>on</strong>g>of</str<strong>on</strong>g> systems<br />

and organizati<strong>on</strong>s ra<str<strong>on</strong>g>the</str<strong>on</strong>g>r than in terms <str<strong>on</strong>g>of</str<strong>on</strong>g> individuals (Roy et al., 1995, Haandzic et al., 2008). Transfer<br />

issues are posed in terms <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> capability <str<strong>on</strong>g>of</str<strong>on</strong>g> organizati<strong>on</strong>s to circulate, absorb, generate and adapt<br />

knowledge. In OHS, <str<strong>on</strong>g>the</str<strong>on</strong>g> technical or organizati<strong>on</strong>al systems are seen as inescapable elements to be<br />

used in problem resoluti<strong>on</strong>. Organizati<strong>on</strong>s are also partners and <str<strong>on</strong>g>of</str<strong>on</strong>g>ten major interlocutors.<br />

In natural sciences and engineering, <str<strong>on</strong>g>the</str<strong>on</strong>g> issue <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge transfer is mostly viewed as a matter<br />

pertaining to applicati<strong>on</strong>, <str<strong>on</strong>g>the</str<strong>on</strong>g> dominant questi<strong>on</strong> being: “Could that knowledge be translated into<br />

tangible, useful products?” The validity <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge is checked by putting it into acti<strong>on</strong>. The c<strong>on</strong>cept<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> valorizati<strong>on</strong> is central (Beaudry et al., 2006). This perspective is at <str<strong>on</strong>g>the</str<strong>on</strong>g> centre <str<strong>on</strong>g>of</str<strong>on</strong>g> different domains in<br />

OHS, in particular toxicology and safety. Quantitative approaches outstrip qualitative approaches.<br />

Normative approaches and standardizati<strong>on</strong> processes are well accepted, and <str<strong>on</strong>g>the</str<strong>on</strong>g> formulati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

standards is regarded as necessary.<br />

In educati<strong>on</strong>, knowledge transfer or transmissi<strong>on</strong> is central to <str<strong>on</strong>g>the</str<strong>on</strong>g> sectoral missi<strong>on</strong>. Major issues<br />

include as follows: “How can an individual appropriate knowledge? What resources does this<br />

individual need to mobilize to acquire this knowledge? How does knowledge allow him or her to<br />

evolve and to shift into self-apprenticeship mode?”(Tardif, 1999; Presseau and Frenay, 2000)<br />

In OHS, training is an important issue and many researchers are familiar with issues pertaining to<br />

educati<strong>on</strong>. The point specific to OHS is that trainers targeted are <str<strong>on</strong>g>of</str<strong>on</strong>g>ten workers and not pr<str<strong>on</strong>g>of</str<strong>on</strong>g>essi<strong>on</strong>als.<br />

As a result, workers are more <str<strong>on</strong>g>of</str<strong>on</strong>g>ten than not viewed as essential brokers <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge.<br />

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