Proceedings of the 12th European Conference on Knowledge ...

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Simone Manfredi, Domenico Celenza and Rosa Lombardi The relations reinforced by <strong>the</strong> fiduciary asset and <strong>the</strong> sharing <strong>of</strong> values are characterised by a high stability and represent an excellent source for brand new relationships. Therefore, in <strong>the</strong> society <strong>of</strong> knowledge and information, <strong>the</strong> role <strong>of</strong> <strong>the</strong> relational capital spreads. It is an immaterial resource, a strategic success factor for modern companies, which derive from <strong>the</strong> merging <strong>of</strong> material and immaterial elements. Significant business relationships, based on systemic cooperation and integration, allow companies earn more by sharing new knowledge. A step forward in analyzing relational capital is a financial quantification <strong>of</strong> business relationships. These, made even more valuable, let companies have a referring <strong>the</strong>oretical value, in case companies’ system is transferred. References Bang, A., Cleemann, C., and Bramming, P. (2010), “How to create business value in <strong>the</strong> knowledge economy: Accelerating thoughts <strong>of</strong> Peter F. Drucker”, Management Decision, vol. 48, n. 4, pp. 616-627. Bertini, U. (1990) Il sistema d’azienda. Schema d’analisi, Giappichelli, Torino. Bastia, P. (1989) Gli accordi tra imprese. Fondamenti economici e strumenti informativi, Clueb, Bologna. Broglia Guiggi, A. (2001) Le aggregazioni di imprese. Gli incerti confini dell’aziendalità, Giappichelli, Torino. Bonani, G.P. (2002) La sfida del capitale intellettuale. Principi e strumenti di knowledge management per organizzazioni intelligenti, Franco Angeli, Milano. Canestrino, R. (2008) Il trasferimento della conoscenza nelle reti di imprese, Giappichelli Editore, Torino. Cafaggi, F. (2004) Reti di imprese tra regolazione e norme sociali. Nuove sfide per diritto ed economia, Il Mulino, Bologna. Castaldo, S. (2002) Fiducia e relazioni di mercato, Il Mulino, Bologna. Cohen, W.M. and Levinthal, D.A. (1989) “Innovation and learning. The two faces <strong>of</strong> R-S”, Economic Journal, No. 99. Costabile, M. (2001) Il Capitale relazionale: gestione delle relazioni e della custode loyalty, Mc Graw-Hill, Milano. D’Alessio, R. (2008) Le coalizioni aziendali. Caratteri del fenomeno e forme relazionali, Giappichelli Editore, Torino. D’Amico, L. (1996) L’economia delle imprese associative, Giappichelli, Torino. Epifani, S. (2003) Business community: Gestire il Capitale intellettuale nella net economy, Franco Angeli, Milano. Ferrero, G. (1992) Il marketing relazionale, Lint, Trieste. Foray, D. (2006) L’economia della conoscenza, Il Mulino, Bologna. Freeman, R.E. (1984), Strategic Management: a Stakeholder Approach, Pitman, Boston. Fukuyama, F. (1995) Trust, Free Press, New York. Gambetta, D. (1989) Le strategie della fiducia. Indagini sulla razionalità della cooperazione, Einaudi editore, Torino. Giaccari, F. (2003) Le aggregazioni aziendali, Cacucci, Bari. Groonroos, C. (1990), Service management and marketing: managing moments <strong>of</strong> truth in service competition, Lexington Books, New York. Hakansson, H. and Snehota, I. (1989), Developing relationship in business networks, Routledge, London. Johnson, J.D. (2009), Managing Knowledge Networks, Cambridge Universtiy Press, New York. Lacchini, M. (1992), Corporate governante e bilanci d’impresa nella prospettiva della riforma, Giappichelli, Torino. Lai, A. (1990), Le aggregazioni di imprese. Caratteri istituzionali e strumenti per l’analisi economico-aziendale, Franco Angeli, Milano. Lane, C. and Bachmann, R. (1998), Trust In and Between Organizations, Oxford University Press, Oxford. Lipparini, A. (2002) La gestione strategica del Capitale intellettuale e del capitale sociale, Il Mulino, Bologna. Lizza, F. (1993) “Il bilancio quale riflesso delle scelte gestionali e quale strumento della comunicazione aziendale”, Rivista dei Dottori Commercialisti, n. 6. Lizza, P. (2005) Il Capitale intellettuale: pr<strong>of</strong>ili di gestione e di valutazione, Giuffrè Editore, Milano. Lorenzoni, G. (1992) Accordi di rete e vantaggio competitivo, Etas, Milano. Luhmann, N. (1979) Trust and Power, Wiley, New York. Mitchell, R.K., Agle, B.R. and Wood, D.J. (1997), “Toward a <strong>the</strong>ory <strong>of</strong> stakeholder identification and salience: defining <strong>the</strong> principle <strong>of</strong> who and what really counts”, Academy <strong>of</strong> Management Review, vol. 22, n. 4, 1997. Mutti, A. (1994) “Fiducia”, Enciclopedia delle scienze sociali, Istituto della Enciclopedia Italiana, vol. 4, Roma. Pelligra, V. (2007) I paradossi della fiducia. Scelte razionali e dinamiche interpersonali, Il Mulino, Bologna. Pilotti, L. and Pozzana, R. (1990), Contratti di franchising: organizzazione e controllo di rete, Egea, Milano. Pirovano, M. and Gilodi, C. (2003) Il Capitale relazionale delle Associazioni di Impresa, Guerini e associati, Milano. Roos, J., Roos, G., Dragonetti, N.C. and Edvinsson, L. (1997) Intellectual capital. Navigating <strong>the</strong> new business landscape, MacMillan Business, London. Rullani, E. (2004) Economia della conoscenza. Creatività e valore nel capitalismo delle reti, Carocci, Roma. 576
Simone Manfredi, Domenico Celenza and Rosa Lombardi Rullani, E. (1989) “Economia delle reti:i linguaggi come mezzi di produzione”, Economia e politica industriale, n. 64. Sciarelli, S. (1985) Il sistema d’impresa, Cedam, Padova. Scott, C. (1980) “Interpersonal Trust: A Comparison <strong>of</strong> Attitudinal and Situational Factors”, Human Relations, vol. 33, n.11. Sicca, L. (2001) La gestione strategica dell’impresa, Cedam, Padova. Six, F.E. (2007) “Building interpersonal trust within organizations: a relational signalling perspective”, Journal <strong>of</strong> Management and Governance, vol. 11, n. 3, Springer. Stewart, T.A. (1997) Intellectual Capital: The New Wealth <strong>of</strong> Organizations, Currency Doubleday, New York. Trequattrini, R. (1999) Economia aziendale e nuovi modelli di corporate governance, Giappichelli, Torino. Trequattrini, R. (2008) Conoscenza ed economia aziendale. Elementi di teoria, Edizioni Scientifiche Italiane, Napoli. Vicari, S. (1991) L’impresa vivente. Itinerario di una diversa concezione, Etas, Milano. Vicari, S. (1995) Brand equity. Il potenziale generativo della fiducia, Egea, Milano. Zanda, G. (1974) La grande impresa. Caratteristiche strutturali e di comportamento, Giuffré, Milano. Zanda, G. (2006) Lineamenti di economia aziendale, Kappa, Roma. Zanda, G. (2009) Il governo della grande impresa nella società della conoscenza, Giappichelli, Torino. Zanda, G., Lacchini, M. and Oricchio, G. (1993) La valutazione del capitale umano. Modelli qualitativi e quantitativi di logica aziendale, Giappichelli, Torino. 577
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Proceedings <stron
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Contents Title Author(s) Picture <s
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Title Author(s) Picture of<
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Volume Two The Influence of
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The Symbolic Innovation of<
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Biographies of <st
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Jan Pawlowski works as Prof
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in academia. He holds the</
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Biomedical Engineering Research Cen
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Mathematics and Ph
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Thi Hai Hang Nguyen is a lecturer a
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Dan Savescu graduate TCM Faculty, p
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Teaches Business Computing and Stat
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Abdallah Al-Shawabkeh, Alexander K<
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Table 1: Inn-KM approach contents 2
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Knowledge Dynamics and Organisation
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Eckhard Ammann We distinguish three
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Eckhard Ammann quality dimension ar
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Eckhard Ammann The second cycle, Cy
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Figure 7: Supervised learning-by-do
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Identifying and Ranking the
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Manouchehr Ansari et al users <stro
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2.5 leadership and strategy Manouch
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Manouchehr Ansari et al conducted s
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Serious Games in the</stron
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Albena Antonova and Anandasivakumar
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Albena Antonova and Aniko Csepregi
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Seyed Esmaeil Asgharpour and Gholam
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Attitude of Senior
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4.5 Comparative Advantage Seyed Esm
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Contextual Adaptive Visualization E
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Xiaoyan Bai, David White and David
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Simona-Clara Bârsan, Mihaela-Georg
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2.4 Rights transfer Simona-Clara B
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A Framework for the</strong
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Leila Beig et al Additionally, Wei
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Leila Beig et al The proposed KM au
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Leila Beig et al source context Ele
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Leila Beig et al Figure 1: Learning
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Leila Beig et al Figure 3 visually
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Leila Beig et al based on collectiv
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Experiential Knowledge Creation Pro
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Didiosky Benítez et al Figure 1: E
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Didiosky Benítez et al meanings ac
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Didiosky Benítez et al In previous
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Didiosky Benítez et al Academic p
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Pavel Bogolyubov Figure 1: number <
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4. Results and discussion Pavel Bog
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Pavel Bogolyubov Knowledge Manageme
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Pavel Bogolyubov Table 3: Countries
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Pavel Bogolyubov McNamee, R. C., N.
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Ettore Bolisani, Francesca Gambarot
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Table 2: Synthesis
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Ettore Bolisani, Marco Paiola and E
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Strategies for Increasing Knowledge
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Constantin Bratianu, Adriana Agapie
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Klaus Bredl, Amrei Groß and Jane F
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Camelia Burja and Vasile Burja Appr
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∀ , i ≥ 0 v u i where: ui repre
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Camelia Burja and Vasile Burja Tabl
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Camelia Burja and Vasile Burja info
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Camelia Burja and Vasile Burja Jack
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Adriana Schiopoiu Burlea With respe
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Adriana Schiopoiu Burlea 3. ESF rol
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Adriana Schiopoiu Burlea In <strong
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3.2 Discussions Adriana Schiopoiu B
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Adriana Schiopoiu Burlea Nonaka, I.
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Simon Cadez and Vlado Dimovski with
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Simon Cadez and Vlado Dimovski scho
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Simon Cadez and Vlado Dimovski It i
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Why Should I Share my new ideas? Cu
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Francesco Calza, Rossella Canestrin
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José Manuel Cardenas and Mauro Spi
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Vincenzo Cavaliere and Daria Sarti
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National Knowledge Management Strat
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Behiye Çavuşoğlu and Mustafa Sag
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Implementing a work-life balance cu
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Juan-Gabriel Cegarra-Navarro, Mª E
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The Influence of R
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Huei-Fang Chen and Yi-Wen Lin outco
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3.2.4 Knowledge-sharing Huei-Fang C
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Huei-Fang Chen and Yi-Wen Lin that
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Huei-Fang Chen and Yi-Wen Lin Hair,
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2.1.2 Social capital Marguerite Cro
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Marguerite Cronk 2.3 Social capital
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Marguerite Cronk Figure 4: The rela
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An Exploratory Study of</st
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Françoise de Viron, Thomas Lederer
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4.1.2 The researchers Françoise de
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The Application of
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Nasser Easa and Robin Fincham 3. Th
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Nasser Easa and Robin Fincham knowl
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Nasser Easa and Robin Fincham <stro
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Network Management as a way to Mana
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Eva Eckenhofer An
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Eva Eckenhofer par
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Initiation Configuration Interessem
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Eva Eckenhofer Eve
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The Essence of Kno
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Emmanuel Innocents Edoun and Valden
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4. Case study and analysis Emmanuel
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2. The PUS-project Anandasivakumar
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Anandasivakumar Ekambaram and Agnar
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Jamal El-Den and Xin Zhou This rese
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Jamal El-Den and Xin Zhou 5. After
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Jamal El-Den and Xin Zhou includes
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Jamal El-Den and Xin Zhou Boyce, C.
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Tiit Elenurm development visions. C
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Tiit Elenurm companies the<
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Tiit Elenurm their
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References Tiit Elenurm Accorsi, F.
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Isaac Enakimio and Abdallah Al-Shaw
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A proposed Framework for Discoverin
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2.3 Knowledge mapping Mohamad Ali F
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Mohamad Ali Feyz, Babak Akhgar and
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Mohamad Ali Feyz, Babak Akhgar and
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Knowledge Workers: A Typology Frame
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Jiří Franek and Eva Grublova crea
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Jiří Franek and Eva Grublova Know
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Jiří Franek and Eva Grublova memb
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Middle Managers’ Maturity <strong
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Zoltán Gaál et al investigated m
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Zoltán Gaál et al Table 2: Total
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Zoltán Gaál et al characterised b
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Zoltán Gaál et al Matzler, K., Re
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Charles Gagné et al This paper pre
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Charles Gagné et al attributable t
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Charles Gagné et al intermediary d
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Adoption of Knowle
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1.1.2 SMEs and KMS Tendayi Gondo an
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Tendayi Gondo and Edmore Kori ambit
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Tendayi Gondo and Edmore Kori <stro
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Tendayi Gondo and Edmore Kori demon
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The Chain Value Process and Knowled
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Manel González-Piñero et al Captu
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4. What a biofeedb
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Manel González-Piñero et al The p
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References Manel González-Piñero
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Nebojsa Graca and Ana Lucija Gojako
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creating new, added, essential qual
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Norbert Gronau et al Those processe
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Norbert Gronau et al systematic mod
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Instance Schema Figure 4: Cyclic tr
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Norbert Gronau et al 4.2 Feasibilit
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Receive suggestions Compare suggest
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The Not-Invented-Here Syndrome in A
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David Grosse Kathoefer and Jens Lek
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Opinion of colleag
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Appendix David Grosse Kathoefer and
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Individual Level Influencers on Tac
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Claire Gubbins et al that such know
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Claire Gubbins et al 3.2 Individual
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Claire Gubbins et al “my thing wi
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Claire Gubbins et al Cabrera, A., C
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Oscar Guerra and Janeth Rojas Accor
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Oscar Guerra and Janeth Rojas Figur
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Why does knowledge transfer process
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3.7 Monitoring and control Oscar Gu
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Understanding Personal Knowledge De
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Markus Haag and Yanqing Duan In ord
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Markus Haag and Yanqing Duan 4.2 In
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Markus Haag and Yanqing Duan have a
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Chaordic Knowledge Management - Shi
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Frank Habermann, Jörg Fehlinger an
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Intellectual Capital in Universitie
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Meliha Handzic and Kursad Ozlen rep
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Table 3: Opinions about Human Capit
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Meliha Handzic and Kursad Ozlen How
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Developing a Knowledge Strategy Usi
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Harold Harlow knowledge to create c
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3.1 TKI Regression results Harold H
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Harold Harlow of <
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Understanding the
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3.1 Acquire Ciara Heavin and Freder
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Table 3: Distribution of</s
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Ciara Heavin and Frederic Adam Trav
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Ciara Heavin and Frederic Adam Tabl
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Ciara Heavin and Frederic Adam prov
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Key Knowledge Sharing Points: Explo
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Tore Hoel and Jan Pawlowski identif
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Tore Hoel and Jan Pawlowski The arc
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4.2.1 Discussion - Case 2 Tore Hoel
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Using Web 2.0 Technologies to Suppo
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Marta Infante Abreu, Florian Mat<st
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Pamela Chidiogo Izunwanne 2. Knowle
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Pamela Chidiogo Izunwanne use <stro
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Pamela Chidiogo Izunwanne 5.3 Organ
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Pamela Chidiogo Izunwanne Davenport
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Thomas Janke room for communication
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Thomas Janke 4. Reference implement
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Thomas Janke The rule states that w
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Thomas Janke Softw
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Towards a Detailed View on
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Vincent de Jong and Remko Helms Fig
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4.1 Case study setup Vincent de Jon
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Vincent de Jong and Remko Helms The
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Vincent de Jong and Remko Helms mak
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Vincent de Jong and Remko Helms Man
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Claudia Jooß et al at RWTH Aachen
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Claudia Jooß et al Regarding <stro
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Claudia Jooß et al learning (cf. B
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Expert Knowledge: Does it Help or H
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Selvi Kannan are people who have ex
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Selvi Kannan Amabile (1983) states
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Selvi Kannan American Task Force, R
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Integration of Kno
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Eva-Maria Kern et al Figure 1: Rela
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Eva-Maria Kern et al identification
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Eva-Maria Kern et al be gat
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Eva-Maria Kern et al For visualizin
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Knowledge Management Practices (KMP
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Radwan Kharabsheh, Ihab Magableh an
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Knowledge Management Across <strong
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Aino Kianto, Tatiana Andreeva and X
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5. Conclusions Aino Kianto, Tatiana
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Facilitating Knowledge Sharing in V
Page 552 and 553: Andrea Kő, Péter Fehér and Krisz
Page 562 and 563: Esther Lage et al
Page 570 and 571: Monique Lortie and Lise Desmarais e
Page 572 and 573: Monique Lortie and Lise Desmarais 3
Page 574 and 575: Monique Lortie and Lise Desmarais I
Page 576 and 577: Monique Lortie and Lise Desmarais D
Page 578 and 579: Halimah Abdul Manaf, Steven Armstro
Page 590 and 591: Anca Mândruleanu teams, networks a
Page 592 and 593: Anca Mândruleanu organization and
Page 594 and 595: Anca Mândruleanu Griffin, R.W., Mo
Page 596 and 597: Simone Manfredi, Domenico Celenza a
Page 604 and 605: Modelling Knowledge Sharing Into a
Page 606 and 607: 2 masseurs ; Virginia Maracine et a
Page 608 and 609: 2.1.1 SNA - the co
Page 610 and 611: Virginia Maracine et al mapping <st
Page 612 and 613: Virginia Maracine et al Which are
Page 614 and 615: Objective 1 - Mapping of</s
Page 616 and 617: From Knowledge Acquisition to Knowl
Page 618 and 619: Peter Marshall and Damian Gordon el
Page 620 and 621: Peter Marshall and Damian Gordon kn
Page 622 and 623: 2.3.4 Types of Kno
Page 624: Peter Marshall and Damian Gordon Ma
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