Proceedings of the 12th European Conference on Knowledge ...

Isaac Enakimio and Abdallah Al-Shawabkeh
9. What is <strong>the</strong> impact <strong>of</strong> <strong>the</strong> three factors (People and culture, Processes, and
IT) on existing tools?
Table 8: The impact <strong>of</strong> <strong>the</strong> three factors on already exiting tools (Coefficients a )
Coefficients a
Model Un-standardised
Standardised t Sig.
Coefficients
Coefficients
B Std. Error Beta
1 (Constant) 1.441 .500 2.884 .005
People_and_Culture .221 .179 .134 1.233 .220
Processes .125 .149 .102 .841 .403
IT .387 .123 .328 3.139 .002
a. Dependent Variable: Already_existing_tools
It’s clear that <strong>the</strong> only significant variable in existing tools in NHS is IT (positive, B=.387, Sig. =.002)
while <strong>the</strong> o<strong>the</strong>r two factors (people and Culture, Processes) are not significant.
10. Conclusion
The results above, show a positive relationship between KM and Data quality (B= .582), KM and Data
Sharing (B= .667), and KM and existing tools in <strong>the</strong> NHS (B=.735).
These results show that KM practices will improve <strong>the</strong> quality <strong>of</strong> data collected and how <strong>the</strong>se data
are shared <strong>the</strong>reby enhancing a standard for <strong>the</strong> terminology used in data collection, recording as well
as how <strong>the</strong> data will be made available to o<strong>the</strong>r agencies. It also shows that KM will also enable <strong>the</strong>
exploration <strong>of</strong> currently existing tools and technologies.
The results derived from examining <strong>the</strong> impact <strong>of</strong> <strong>the</strong> three factors (People and culture, Processes,
and IT) on <strong>the</strong> different aspects <strong>of</strong> <strong>the</strong> SHA objective revealed that <strong>the</strong> current criterion which needs
<strong>the</strong> most emphasis is <strong>the</strong> IT criterion. {i.e. I.T’s significance on data sharing (positive, B=.423, Sig.
=.001), data quality (positive, B=.490, Sig. =.000) and existing tools (positive, B=.387, Sig. =.002)}
Based on <strong>the</strong> framework between KM and <strong>the</strong> strategic objectives, <strong>the</strong> results <strong>of</strong> <strong>the</strong> test show that
KM has a positive influence on <strong>the</strong> quality <strong>of</strong> data, data sharing and existing tools, however fur<strong>the</strong>r
analysis showed that <strong>the</strong> most influential criterion, is <strong>the</strong> IT criterion and that an improvement in <strong>the</strong> IT
criterion will bring about a subsequent improvement in <strong>the</strong> ability for <strong>the</strong> organisation to achieve <strong>the</strong>
objectives set for it by <strong>the</strong> SHA.
The existing IT systems in place in <strong>the</strong> organisation are top <strong>of</strong> <strong>the</strong> range, in line with today’s
technology. The use <strong>of</strong> Tablets, latest models <strong>of</strong> Dell PCs, blackberry’s SAN servers and <strong>the</strong> NHS
coin cloud go a long way to demonstrate heavy investments in IT tools and infrastructure but non <strong>the</strong>
less <strong>the</strong> results from <strong>the</strong> test reveal a great emphasis on <strong>the</strong> need for improvement in IT training. For
<strong>the</strong> employees to make <strong>the</strong> best use <strong>of</strong> <strong>the</strong> existing and future technologies, this area <strong>of</strong> emphasis will
have to be addressed and will in turn greatly enhance <strong>the</strong> objectives set out by <strong>the</strong> SHA for
implementation <strong>of</strong> KM.
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