Information and Knowledge Management using ArcGIS ModelBuilder

Maria Concetta De Vivo, Alberto Polzonetti and Pietro Tapanelli
Administration, now it’s called DigitPA); but the most important is even more the CAD, and its
implementation action; and the Law no.4/2004 (known as the Stanca Law);
The sectors of electronic documents, signatures, certificates, Electronic Identity Cards (EIC) and
the National Services Card (Carta nazionale dei servizi). These sectors have a particularly large
number of regulations, including the following selection of some of the most important.
The computer security sector: the CAD and the Data Protection Law (Legislative Decree
196/2003).
The open source sector: the main reference for this subject is the CAD; Ministry of Innovation and
Technology Decree dated 19 December 2003 on “Development and use of computer programs
by public administrations”; Ministry for Innovation and Technology Decree dated 31 October 2002
on the “Creation of a Commission for open source software in Public Administration”.
In order to fully implement both national and European regulations, the EU itself provides financing in
the framework of the FP7, specific Cooperation program, ICT theme and the CIP, specific program IT
PSP (Alberti, 2005).
3. The lack of widespread digital culture
From the above, it would appear that the use of ICT is making excellent progress – however, the
reality is rather different. In fact, although the ideas and projects financed by the EU itself are both
numerous and interesting, it is also true that the definitive push to switch off the old way of accessing
government services is lacking.
Despite an almost complete panorama on a regulatory level, public authorities continue to show little
awareness of the full benefits of using ICT. A fundamental role in examining the situation is played by
the Digital Agenda, which provides an absolutely exhaustive analysis of the factors impeding the full
development of a digital culture (Florini 2007).
The areas identified as hostile to e-inclusion are seriously undermining the efforts made to implement
ICT and demonstrate the need for a coordinated response on a European level.
In particular, the following issues are analysed:
Fragmentation of digital markets
The study emphasises the excessive fragmentation of national online markets, which prevent citizens
from benefitting from the advantages of a single digital market. In particular, an alignment of national
regulations and the implementation of electronic payment and invoicing systems, in addition to
dispute resolution systems, could play a key part in developing consumer confidence.
Lack of interoperability
Due attention has yet to be paid to the concept of interoperability.
Increase in computer crime, leading to the risk of falling confidence in networks
Constant attempts at online fraud, especially phishing, threaten consumer confidence in accessing
any service, either public or private, on the web.
Lack of investment in networks
More needs to be done to ensure the installation and adoption of broadband available to all, at ever
higher speeds, through both fixed and wireless technology. The importance of electronic
communication methods can be compared to the revolutionary impact of the development of
electricity and transport networks in the last century.
Insufficient committment to research and innovation
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