Information and Knowledge Management using ArcGIS ModelBuilder

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3. Research method Maria Bergenstjerna The research method idea gradually developed through several occasions where we had the opportunity to unite a private oak tree interest and an interest in research. On each occasion we acted out of a role, the role as private property owner, the role as member of a non-profit organisation, the role as citizen and the role as researcher. Inspired by the ProNatura veteran oak survey and encouraged by the regional authorities, a simple private oak tree survey was carried out in the surrounding part of the community by the private property owner. The result showed that there were as many veteran oak trees outside as within the nature reserve, which highlighted issues of relevant professional knowledge for oak tree population care (Bergenstjerna 2008). The report was distributed to local and regional authorities as well as local non-profit organisations and interested people in the community. Three years later, a new contact was made with the regional authorities, now as a member of a non-profit organisation. A fine hint from an authority representative triggered an application arguing for advancing knowledge about oak trees on private properties through a complementary survey. The survey is to be conducted by members of the local chapter of The Swedish Society for Nature Conservation, SSNC (2011) and qualified expertise given the permission by private residence owners (Bergenstjerna 2011). The application was made in the role of a member of the non-profit organisation SSNC together with the local authority. In the past some thirty years ago, people in the local community put down efforts, out of concern for the oak trees, to inform the authorities about the need for preservation and to engage local people in their protection. Today, a sustainable future is envisioned when people with different responsibilities, power and influence in the local community come together in a collaborative oak tree population care. Then what becomes clear to an active citizen reflecting on the present is that change is vital but managing change will be complex. When change is in its infancy like in this particular situation, some stakeholders have a vague idea of the change management process and others cannot picture the process at all. It is like a federation, where nobody has the whole picture or the means to control the others since everybody is a stakeholder with a differing view, means of power, will etc. Who will be first to attain power? What is the change management task? What suitable means are there for change management? How can change management operate and drive change in a situation where all stakeholders are not even aware of the phenomena and the need for change, where there are no clear development goals and no clear development process to be implemented by relevant stakeholders? (Enquist et al. 2001, Senge et al. 1999). Information and knowledge is required in order to deal with these issues and for the process to be wise. Thus, the main issue is how to define and initiate change management. From the researchers eye, it is interesting to see how the private simple survey report (Bergenstjerna 2008) gradually opened people’s hearts and minds and how they in turn acted on the information. For example, a local authority representative found inspiration to form an application to the regional authorities, which argues for a collaborative effort among ten local authorities to find the means to protect the veteran trees in all their local communities (Dalslandskommunernas Kommunalförbund 2011). Reflecting on this, it appears the action would not have been the same without the written documents; the private report and the SSNC and local authority application. Together with the Internet and email conversations it can be argued that documents played an important role in the exchange of ideas and eventually for the research method to develop. The idea is to use action-research through a change management coaching process in order to find means for dealing with change management issues (Checkland 2000, Mathiassen 1998). It includes two researchers who will use a combination of DELTA change management framework, a previous research result (Enquist et al. 2001) and reflection in the research process. 4. Data collection The scope of the research is thus to be conducted adjacent to change and the change management process preferably using action-research through a change management coaching process for data collection. One researcher will be active in oak tree projects and reflect on the change management process in the local community through the light of the individual roles; as private property owner, as member of a non-profit organisation, as citizen and as researcher. The other researcher, experienced in change management and a mentor, will play an active role in the research process but will be idle in oak tree projects. 596
Maria Bergenstjerna Data will be collected through remnants such as documents, notes and email conversations with people in tree care and in research that has come out of the process so far and will come out during the forthcoming process, Once the research project is clear and set data must be carefully collected and the coaching process should be transparent. Previously, PowerPoint slides and a digital communication tools enabling picture and sound recording has been successfully tested in previous collaboration between the two researchers and will therefore serve as method for data collection together with a research diary. In this way, knowledge of initiation, development and implementation of information management related with natural resources is likely to grow thereby making a contribution to both science and practice. References Bergenstjerna, M. (2008) Var finns de skyddsvärda träden utanför naturreservatet Särö Västerskog? En privat inventering av främst grov ek inom kommunal och privat mark på Särön. Bergenstjerna, M. (2011) Skyddsvärda träd och trädmiljöer på Särö, Ansökan om bidrag för lokala naturvårdsprojekt (LONA), Länsstyrelsen Halland. Boland, R. J. Jr. and Tenkasi, R. V. (1995) Perspective Making and Perspective Taking in Communities of Knowing, Organization Science, Vol. 6, No. 4 (Jul. - Aug.) pp. 350-372. Checkland, P. (1985) Achieving ‘Desirable and Feasible’ Change: An Application of Soft Systems Methodology, Operational Research Society Vol. 36, No. 9, pp 821-831. Checkland, P. (2000) Soft Systems Methodology: a Thirty Year Retrospective, Systems Research and Behavioral Science, 17: S11–S58. Enquist, H., Magoulas, T., Bergenstjerna, M. and Holmqvist, M. (2001) DELTA Meta Architecture for Proactive Management of Coordinated Development in Complex Enterprises and Information Systems, Final Report, Project P10525, Management of Continuous Needs-based Development and Change of Complex Command and Control Systems, NUTEK Program for Complex Technical System. Forrester, J. W. (1971) World dynamics, Wright-Allen Press. Friedman, A. L. and Miles, S. (2006) Stakeholders: theory and practice, Oxford University Press, Oxford. Frisk. E. J. (2011) Evaluating as Designing: - Towards a Balanced IT Investment Approach, Ph.D. thesis, Department of Applied Information Technology, Chalmers University of Technology & University of Gothenburg. Googins, B. K. and Rochlin, S. A. (2000) Creating the Partnership Society: Understanding the Rethoric and Reality of Cross-Sectoral Partnerships, Business and Society Review, Issue 105, Part 1, pp 127-144. Dalslandskommunernas Kommunalförbund (2011) Värna skyddsvärda träd, Ansökan om bidrag för lokala naturvårdsprojekt (LONA), Länsstyrelsen Halland. Langefors, B. (1980) Infological models and information user views. Information Systems 5: 17-32. Mathiassen, L. (1998) Reflective Systems Development, Scandinavian Journal of Information Systems, Vol 10, Issue 1-2. Pro Natura and Treework Environmental Practice (2004) Särö Västerskog, Veteran Oak Survey and Arboricultural Management Plan, on behalf of Länsstyrelsen i Halland, Enheten för naturvård & miljöövervakning, Meddelande 2004:26. Kopieringsbolaget AB, Halmstad. Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G., Smith, B. and Guman, E. C. (1999) The dance of change: The challenges to sustaining momentum in learning organizations. Performance Improvement, 38: 55–58. The Swedish Society for Nature Conservation, 2011, [online]; http://www.naturskyddsforeningen.se/in-english/ United Nations (2010) International Year of Biodiversity 2010, [online], http://www.un.org/apps/news/story.asp?NewsID=33393&Cr=envirionment United Nations (2010) International Year of Forests 2011, [online], http://www.un.org/en/events/iyof2011/ Young, J., Watt, A., Nowicki, P., Alard, D., Clitherow, J., Henle, K., Johnson, R., Laczko, E., McCracken, D., Matouch, S., Niemela, J. and Richards, C. (2005) Towards sustainable land use: identifying and managing the conflicts between human activities and biodiversity conservation in Europe, Biodiversity and Conservation, Vol 14, No. 7, pp1641–1661. 597
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Proceedings of the 5th European Con
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Contents Paper Title Author(s) Page
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Paper Title Author(s) Page No. Cont
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Preface The 5th European Conference
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Dr Jorge Ricardo da Costa Ferreira
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LSE while working at the British St
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Minna Isomursu, PhD, is a research
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Elmarie Papageorgiou is a Senior Le
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Information and Knowledge Managemen
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João Agrela et al. So modeling bec
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João Agrela et al. ETRS 89 project
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João Agrela et al. (accidents) tha
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Figure 8: Final model João Agrela
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João Agrela et al. outputs and res
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System Integration Model Based on O
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Kamsuriah Ahmad, Azwan Mohamed and
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Kamsuriah Ahmad, Azwan Mohamed and
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Building Virtual Communities on top
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Cuneyt Gurcan Akcora, Barbara Carmi
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References Cuneyt Gurcan Akcora, Ba
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Karen Anderson, Göran Samuelsson a
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Developing a Model for Assessing IT
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Mohammad Abooyee Ardakan et al. Fig
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Mohammad Abooyee Ardakan et al. cor
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Investigating the Relationship of M
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Mohammad Abooyee Ardakan, Babak Soh
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Table 3: Goodness of fit indices Mo
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Evaluation of ICT Investment in Hea
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Figure 1: Search strategy for syste
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A. Arviansyah, Egon Berghout and Ch
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Managerial A. Arviansyah, Egon Berg
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The Uses of Business Outcomes for I
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Dawit Asmelash Measurability of th
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Dawit Asmelash affected business pr
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Business Units HR Sales Step 2 Iden
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Dawit Asmelash In this case, at thi
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Data Governance in Practice: The SM
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Carolyn Begg and Tom Caira Our rese
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Carolyn Begg and Tom Caira In the f
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Carolyn Begg and Tom Caira Decision
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Carolyn Begg and Tom Caira SMEs nee
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Fergal Carton et al. The language u
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Fergal Carton et al. 2008) to abstr
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Payment integration (payment produc
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Fergal Carton et al. Kim,C., Mirsob
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Walter Castelnovo devised for, have
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Walter Castelnovo the potential ris
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Walter Castelnovo allow the informa
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Walter Castelnovo Risk assessment,
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Embedding Human Values Into Informa
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Sunil Choenni, Peter van Waart and
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Evaluating the Role and Potential o
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Renata Paola Dameri For these reaso
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Final assessment and evaluation. Re
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Renata Paola Dameri STRATEGIC GOALS
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Renata Paola Dameri To clearly com
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ICT and PA: A Marriage Made in Heav
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Maria Concetta De Vivo, Alberto Pol
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Jan Devos, Hendrik Van Landeghem an
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References Jan Devos, Hendrik Van L
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Luciana Duranti and Adam Jansen Dig
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Luciana Duranti and Adam Jansen A
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References Luciana Duranti and Adam
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Kate Dymoke-Bradshaw and Ann Brown
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Graham Fletcher and Marie Cahillane
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How Open Source Software Products:
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Chiara Friso, Valentina Lenarduzzi,
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Il giornale elettronico (Trivella,
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Yuwanuch Gulatee and Barbara Combes
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Table 1: Wholly online participants
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Florian Hamel, Thomas Ph. Herz, Fal
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Martin Hill, John Salt and Graham F
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Transforming Information to Knowled
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Vered Holzmann and Ben Holzmann Tot
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Vered Holzmann and Ben Holzmann kno
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Vered Holzmann and Ben Holzmann Prz
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Grant Howard and Sam Lubbe High-lev
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3. Theoretical discussion 3.1 Green
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Grant Howard and Sam Lubbe 3.6 Envi
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Grant Howard and Sam Lubbe Easterbr
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Evaluating ICT Based Services for O
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Minna Isomursu and Marja Harjumaa t
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4.2 Challenges with research method
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Minna Isomursu and Marja Harjumaa b
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The Geography of Criminality - Info
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Intelligence Paulo João, Jorge Fer
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4.1 Crime hot-spots Paulo João, Jo
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Paulo João, Jorge Ferreira and Jos
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Mobile Virtual Network Operator Inf
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Hallur Leivsgarð Joensen and Torbe
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Björn Johansson and Linda Bergkvis
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A Fair Partnership Model by Sharing
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Ghassan Kbar 2. Partnership and VC
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Ghassan Kbar Entering state of the
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Ghassan Kbar Saudi-chamber, (2011)
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Ghassan Kbar and Abdul Aziz AlDusar
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Dong-Hyun Kim and Hyun-Joo Kim We i
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Dong-Hyun Kim and Hyun-Joo Kim As a
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Dong-Hyun Kim and Hyun-Joo Kim We m
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Erdem Kirkbesoglu and Gizem Ogutcu
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Portfolio Management in Non-Profit
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Bert Kleersnijder and Egon Berghout
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Why is an IS Project Late? - A Case
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2. The project 2.1 Background and r
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Juha Kontio Phase In stallation Ope
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Table 2: Identified reason of the p
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Juha Kontio There are also reasons
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2. Performance review model for NDP
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Misoo Kwon Among the review indicat
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Type Average time saved Misoo Kwon
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Luigi Lavazza In conclusion, when a
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Luigi Lavazza The former can be de
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Luigi Lavazza For each process, we
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6. Conclusions Luigi Lavazza When e
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eBusiness Model Design and Evaluati
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Monika Magnusson categories of busi
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Monika Magnusson Business Model Ele
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5.2 Guiding questions Monika Magnus
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Monika Magnusson Hay, M. and Kamsha
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Monika Magnusson and Marie-Therese
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4.3 Goals at the project level Moni
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Alignment in Enterprise Architectur
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Thanos Magoulas, Aida Hadzic, Ted S
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3.4 Infological alignment Thanos Ma
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Panagiotis Manolitzas et al. to Gov
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Panagiotis Manolitzas et al. Anothe
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Table 1: Criteria weights and satis
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Panagiotis Manolitzas et al. Satisf
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Understanding the Impact of Knowled
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Magdeline Mashilo and Tiko Iyamu Ac
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Magdeline Mashilo and Tiko Iyamu Cu
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Magdeline Mashilo and Tiko Iyamu Th
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Magdeline Mashilo and Tiko Iyamu Ho
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2. Literature review 2.1 The Batik
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Nor Laila Md Noor and Ariza Nordin
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Nor Laila Md Noor and Ariza Nordin
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Isolated Strategies Nor Laila Md No
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HOT-fit Evaluation Framework: Valid
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Maryati Mohd Yusof In order to vali
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Maryati Mohd Yusof Further framewor
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Maryati Mohd Yusof Kaplan, B., and
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Gunilla Myreteg social context (Orl
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Gunilla Myreteg needed routine. Ano
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Gunilla Myreteg used, which in turn
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Environmental Scanning Practice of
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Roslina Othman and Siti Rohimi Hame
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5. Conclusion Roslina Othman and Si
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Understanding Financial and non-Fin
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Elmarie Papageorgiou and Herman de
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Type of non-financial information a
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Shabnam Pasandide, Abbas Toloie Esh
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Can eGovernment Systems Bridge the
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Higher quality of services Elias Pi
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Elias Pimenidis, Lazaros Iliadis, a
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Elias Pimenidis, Lazaros Iliadis, a
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Contributions to the Measurement an
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Rui Alexandre Pires and Maria do C
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assessment Rui Alexandre Pires and
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Rozilawati Razali and Mahamsiatus K
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Figure 1: Research design 3.2 Phase
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David Sammon, Tadhg Nagle and John
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Teresa Santos, Ségio Freire and Jo
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Reflections on the Role of the Lect
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3. Reflective practice Elsje Scott,
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Elsje Scott, Peter Weimann and Nata
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Elena Serova traditional ERP manage
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Elena Serova Increase in percentag
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9. Conclusion Elena Serova At prese
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Sharina Tajul Urus, Alemayehu Molla
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4.2 Description of feral systems Sh
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Sharina Tajul Urus, Alemayehu Molla
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Type Sharina Tajul Urus, Alemayehu
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Open Source Disease Control Softwar
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Jose Teixeira and Reima Suomi do no
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Jose Teixeira and Reima Suomi from
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Jose Teixeira and Reima Suomi Futur
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Value of Knowledge Management Syste
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Nelly Todorova Human capital repres
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Nelly Todorova IT value from pure f
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Nelly Todorova unique and inimitabl
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Accountability and the Reconstructi
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Geert-Jan van Bussel cluding the pr
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Geert-Jan van Bussel (e.g., Wijnhov
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Geert-Jan van Bussel complementary,
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The Question of Selecting Appropria
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Bartosz Wachnik We can discern two
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Bartosz Wachnik Table 1: Criteria o
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Tasks in an ERP implementation proj
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Bartosz Wachnik Tests’ recapitul
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PhD Research Papers 501
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Information Systems for Production
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Denisa Ferenčíková 3. Correctly
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Denisa Ferenčíková method requir
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Denisa Ferenčíková mentioned typ
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1.2 Service oriented architecture A
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Hesbon Nyagowa, Dennis Ocholla and
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The Specification of Competency Que
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Yadary Ortega-González et al. Figu
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Yadary Ortega-González et al. merg
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Yadary Ortega-González et al. Comp
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Yadary Ortega-González et al. Lysa
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Michal Pivnička to (Collis 2008),
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Figure 2: List of scorecards window
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