Information and Knowledge Management using ArcGIS ModelBuilder

Michal Pivnička
A Custom view (fig. 6) allows a Designer to set the look that precisely gives a current Viewer the most
benefit. Based on a graphical background, this enables one to view one’s objectives as part of an
existing corporate graphic. On this graphical background, links can be added to web sites and other
program hotspots to monitor objectives. It allows for insertion, for example, of a Strategy Map.
Figure 6: Strategy map (custom view)
3.1.3 Monitoring activities
Any user responsible for achieving such objectives must be allowed to monitor them, or when viewed
from a different perspective, be able to compare them, etc. Oracle Balanced Scorecard allows the
user to view any objective on its monitor that is authorized. Information on them is displayed under
five tabs: performance, cause and effect, assessment, information and collaboration.
Performance Tab
A Performance Tab shows a company’s performance in graph and table form. Data on activities can
be displayed in a number of ways. Each KPI contains its own dimensions, calculations, comparative
values and displayed time setting. Therefore, the application is a powerful tool for analyzing KPIs.
From this perspective, one very useful feature seems to be the opportunity to look at KPIs from
different dimensions. This allows data to be viewed at various levels of aggregation, and results may
be compared between separate dimension objects (see figure 7). For example, a geography
dimension can contain dimension objects such as a continent, region, state, district, city, etc. It is
possible to display sales for one city and then compare them to sales for others. The time dimension
can be set to different periods of time (days, weeks, months, quarters, years) but it must be taken into
account that the chart shows only 12 consecutive periods.
Comparing actual performance to other data, such as a budget, plan, the previous year, competition,
etc., is also achievable. This application additionally permits forecasts for the future (the lighter
columns).
Outputs are, in Oracle Balanced Scorecard, displayed via graphs and tables. The application offers
four types of graphs: single bar, multiple bar, simulation tree, and profit and loss.
The table is displayed below the graph. For the maximum of twelve periods, the items shown are
time, actual outcome and comparative values. One may then click on a value in the table to view the
comparison graph.
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