Information and Knowledge Management using ArcGIS ModelBuilder

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Turku University of Applied Sciences City Council City Board Organisation Chart 1.1.2011 TUAS Delegation TUAS Board Rector Vice Rectors Executive Board Figure 4: Organisation chart of TUAS 4. Results Juha Kontio Development and Administration • Administrative Services - General administration - Financial administration -Communications - Quality and evaluation - Facilities and other support services • Educational Services - Student counselling services - International relations - Centralised educational services - Open University of Applied Sciences - Library - Language Centre • Innovation Services - Co-ordination unit for continued education - Research and Development Centre - Regional Development -Personnel Services -IT-services Arts Academy Turku: • Film and Media • Fine Arts • Journalism • Music • Performing Arts Health Care Turku: • Advanced Nursing Practice (Master’s Degree) • Biomedical Laboratory Science • Dental Hygiene • Emergency Care • Health Promotion (Master’s Degree) • Nursing • Radiography and Radiotherapy • Management and Leadership in Health Care (Master’s Degree) Salo: • Nursing (in Finnish and in English) Life Sciences and Business Turku: • Biotechnology and Food Technology • Business • Business Information Systems (Master’s Degree) • Business Information Technology • Entrepreneurship and Business (Master’s Degree) • International Business (in English) Technology, Environment and Business Turku: • Automotive and Transportation Engineering • Civil Engineering • Construction (Master’s Degree) • Construction Management • Design • Environmental Technology (Master’s Degree) • Fisheries and Environmental Care • Industrial Management • Mechanical and Production Engineering • Professional Sales • Sustainable Development Uusikaupunki: • Business Logistics Telecommunication and e-Business Turku: • Electronics • Library and Information Services • Library and Information Services (Master’s Degree) • Information Technology (in Finnish and in English) • Technology Competence Leadership (Master’s Degree) Salo: • Business • Business Information Technology • Information Technology Well-being Services Turku: • Beauty Care • Hospitality Management • Hospitality Management (Master’s Degree) • Occupational Therapy • Physiotherapy • Rehabilitation (Master’s Degree) • Social Services • Social Services (Master’s Degree) Loimaa: • Business • Business Information Technology • Social Services Salo: • Social Services The project started quite well and first features were piloted and tested in the winter of 2008. The definition and piloting phase showed that the information system is quite easily tailored to our needs. First parts of the information system were taken in operational use in the spring 2009. At the beginning, the curriculum management and yearly planning of degree programs’ teaching features were implemented. However, the more users were envolved with the system the more challenges were recognized. Especially the specific needs of our organization and processes required more work than was initially estimated. These features did not hinder the use of the system, but we needed to be aware of these shortages. Figure 5 shows the real project schedule which differ substantially from the original project plan shown in Figure 3. The exceeding of the project’s original timing has many reasons. The reasons are listed in table 2 with short descriptions. Figure 5: True project timing 284
Table 2: Identified reason of the project to be late Juha Kontio Reason Description Our process complexity The information system provided mostly right features, but the internal logic of the IS was not correspondent to our processes after all. Required amount of system tailoring A lot of modifications were needed to the user interface of the system – concepts and term used had to be changed to increase the understandability of the system and to connect the user experience with the process description and definitions. Too positive project plan The first experiences of the system suggested an efficient and straightforward project. Therefore the project plan was designed and the schedules were set too positively and too optimistically. Deficiencies in the IS The experiences of the information system during the two and a half years have given the impression that the system has been built quickly and flexibility has not been a major issue. Piloting poorly resourced In each project phases a piloting group of 10 to 15 people were nominated from the faculties and administration. However, the piloting group was not given proper resources to actually focus on the piloting in none of the phases. The piloting was supposed to happen on the side of the normal daily tasks and routines. Goals of piloting unclearly stated The piloting goals were not defined clearly. The piloter were not fully aware what they were expected to do and report. This caused that the time and effort put on piloting was not at satisfied level throughout the pilot group. As a result, the piloting did not give reliable answers for the next steps of the project. The lack of true piloting resources caused phases II and III to happen in two parts – the next steps were postponed in order to wait better resources. Quality of test plans During the project test plans were not throughly designed rather testing was mostly ad-hoc testing. In addition, test reports were not properly produced. This resulted that certain functionalities were poorly tested. Not enough time to test Testing was also performed on the side of the normal work which lowered the quality of testing. Since the project schedule was quite tight and time for testing was short, decisions concerning the project were sometimes made in a hurry. Problems with data conversions Connections to information systems provided by the city Data conversion and transfer from old systems to the new system turned out be problematic. The main reason for these problems was the poor quality of the data – there were inconsistencies, integrity errors and missing data. These generated problems in setting up the new system and slowed down the adoption of the system. The new information system was planned to be integrated with information systems run by the City of Turku. The connections were mostly designed and programming had begun when the City announced that the main financials system will be replaced with a new one (SAP). This delayed the implementation because the new financials system was totally different and this required new design and programming as well. The main difference was moving from one level accounts to two level accounts. Limited IS Budget The information system was bought after the competitive bidding and at the same time an agreement was made that a certain amount of maintenance work is allowed. The phase II was started in the winter of 2008, but in May 2009 the phase was stopped and postponed. The reason this strong action was that the tailoring and correction works in the phase I required so much more work than the budget for 2009 allowed. Lack of resources: the IS provider The IS provider had other implementation project going on simultaneously with our project. Unfortunately they lacked enough resources/manpower to promote two projects parallel rather the other one would have to wait another. 285
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Proceedings of the 5th European Con
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Contents Paper Title Author(s) Page
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Paper Title Author(s) Page No. Cont
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Preface The 5th European Conference
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Dr Jorge Ricardo da Costa Ferreira
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LSE while working at the British St
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Minna Isomursu, PhD, is a research
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Elmarie Papageorgiou is a Senior Le
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Information and Knowledge Managemen
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João Agrela et al. So modeling bec
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João Agrela et al. ETRS 89 project
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João Agrela et al. (accidents) tha
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Figure 8: Final model João Agrela
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João Agrela et al. outputs and res
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System Integration Model Based on O
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Kamsuriah Ahmad, Azwan Mohamed and
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Kamsuriah Ahmad, Azwan Mohamed and
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Building Virtual Communities on top
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Cuneyt Gurcan Akcora, Barbara Carmi
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References Cuneyt Gurcan Akcora, Ba
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Karen Anderson, Göran Samuelsson a
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Developing a Model for Assessing IT
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Mohammad Abooyee Ardakan et al. Fig
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Mohammad Abooyee Ardakan et al. cor
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Investigating the Relationship of M
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Mohammad Abooyee Ardakan, Babak Soh
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Table 3: Goodness of fit indices Mo
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Evaluation of ICT Investment in Hea
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Figure 1: Search strategy for syste
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A. Arviansyah, Egon Berghout and Ch
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Managerial A. Arviansyah, Egon Berg
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The Uses of Business Outcomes for I
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Dawit Asmelash Measurability of th
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Dawit Asmelash affected business pr
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Business Units HR Sales Step 2 Iden
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Dawit Asmelash In this case, at thi
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Data Governance in Practice: The SM
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Carolyn Begg and Tom Caira Our rese
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Carolyn Begg and Tom Caira In the f
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Carolyn Begg and Tom Caira Decision
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Carolyn Begg and Tom Caira SMEs nee
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Fergal Carton et al. The language u
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Fergal Carton et al. 2008) to abstr
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Payment integration (payment produc
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Fergal Carton et al. Kim,C., Mirsob
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Walter Castelnovo devised for, have
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Walter Castelnovo the potential ris
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Walter Castelnovo allow the informa
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Walter Castelnovo Risk assessment,
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Embedding Human Values Into Informa
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Sunil Choenni, Peter van Waart and
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Evaluating the Role and Potential o
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Renata Paola Dameri For these reaso
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Final assessment and evaluation. Re
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Renata Paola Dameri STRATEGIC GOALS
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Renata Paola Dameri To clearly com
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ICT and PA: A Marriage Made in Heav
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Maria Concetta De Vivo, Alberto Pol
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Jan Devos, Hendrik Van Landeghem an
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References Jan Devos, Hendrik Van L
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Luciana Duranti and Adam Jansen Dig
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Luciana Duranti and Adam Jansen A
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References Luciana Duranti and Adam
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Kate Dymoke-Bradshaw and Ann Brown
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Graham Fletcher and Marie Cahillane
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How Open Source Software Products:
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Chiara Friso, Valentina Lenarduzzi,
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Il giornale elettronico (Trivella,
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Yuwanuch Gulatee and Barbara Combes
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Table 1: Wholly online participants
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Florian Hamel, Thomas Ph. Herz, Fal
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Martin Hill, John Salt and Graham F
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Transforming Information to Knowled
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Vered Holzmann and Ben Holzmann Tot
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Vered Holzmann and Ben Holzmann kno
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Vered Holzmann and Ben Holzmann Prz
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Grant Howard and Sam Lubbe High-lev
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3. Theoretical discussion 3.1 Green
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Grant Howard and Sam Lubbe 3.6 Envi
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Grant Howard and Sam Lubbe Easterbr
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Evaluating ICT Based Services for O
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Minna Isomursu and Marja Harjumaa t
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4.2 Challenges with research method
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Minna Isomursu and Marja Harjumaa b
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The Geography of Criminality - Info
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Intelligence Paulo João, Jorge Fer
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4.1 Crime hot-spots Paulo João, Jo
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Paulo João, Jorge Ferreira and Jos
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Mobile Virtual Network Operator Inf
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Hallur Leivsgarð Joensen and Torbe
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Page 311 and 312: Luigi Lavazza In conclusion, when a
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Panagiotis Manolitzas et al. Anothe
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Table 1: Criteria weights and satis
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Panagiotis Manolitzas et al. Satisf
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Understanding the Impact of Knowled
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Magdeline Mashilo and Tiko Iyamu Ac
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Magdeline Mashilo and Tiko Iyamu Cu
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Magdeline Mashilo and Tiko Iyamu Th
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Magdeline Mashilo and Tiko Iyamu Ho
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2. Literature review 2.1 The Batik
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Nor Laila Md Noor and Ariza Nordin
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Nor Laila Md Noor and Ariza Nordin
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Isolated Strategies Nor Laila Md No
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HOT-fit Evaluation Framework: Valid
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Maryati Mohd Yusof In order to vali
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Maryati Mohd Yusof Further framewor
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Maryati Mohd Yusof Kaplan, B., and
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Gunilla Myreteg social context (Orl
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Gunilla Myreteg needed routine. Ano
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Gunilla Myreteg used, which in turn
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Environmental Scanning Practice of
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Roslina Othman and Siti Rohimi Hame
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5. Conclusion Roslina Othman and Si
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Understanding Financial and non-Fin
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Elmarie Papageorgiou and Herman de
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Type of non-financial information a
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Shabnam Pasandide, Abbas Toloie Esh
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Can eGovernment Systems Bridge the
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Higher quality of services Elias Pi
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Elias Pimenidis, Lazaros Iliadis, a
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Contributions to the Measurement an
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Rui Alexandre Pires and Maria do C
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assessment Rui Alexandre Pires and
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Rozilawati Razali and Mahamsiatus K
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Figure 1: Research design 3.2 Phase
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David Sammon, Tadhg Nagle and John
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Teresa Santos, Ségio Freire and Jo
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Reflections on the Role of the Lect
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3. Reflective practice Elsje Scott,
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Elsje Scott, Peter Weimann and Nata
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Elena Serova traditional ERP manage
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Elena Serova Increase in percentag
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9. Conclusion Elena Serova At prese
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Sharina Tajul Urus, Alemayehu Molla
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4.2 Description of feral systems Sh
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Sharina Tajul Urus, Alemayehu Molla
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Type Sharina Tajul Urus, Alemayehu
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Open Source Disease Control Softwar
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Jose Teixeira and Reima Suomi do no
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Jose Teixeira and Reima Suomi from
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Jose Teixeira and Reima Suomi Futur
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Value of Knowledge Management Syste
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Nelly Todorova Human capital repres
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Nelly Todorova IT value from pure f
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Nelly Todorova unique and inimitabl
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Accountability and the Reconstructi
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Geert-Jan van Bussel cluding the pr
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Geert-Jan van Bussel (e.g., Wijnhov
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Geert-Jan van Bussel complementary,
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The Question of Selecting Appropria
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Bartosz Wachnik We can discern two
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Bartosz Wachnik Table 1: Criteria o
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Tasks in an ERP implementation proj
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Bartosz Wachnik Tests’ recapitul
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PhD Research Papers 501
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Information Systems for Production
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Denisa Ferenčíková 3. Correctly
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Denisa Ferenčíková method requir
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1.2 Service oriented architecture A
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The Specification of Competency Que
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Michal Pivnička to (Collis 2008),
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Figure 2: List of scorecards window
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Michal Pivnička A Custom view (fig
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Michal Pivnička necessary calculat
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Michal Pivnička combines two or mo
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Challenges in Business Case Develop
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Bart-Jan van Putten, Franziska Brec
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Table 1: Type of medical error Moha
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Non Academic Papers 577
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Management of Waiting List for Surg
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Figure 4: Circuit of the patient in
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Rita Cristóvão and Pedro Gomes ne
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Rita Cristóvão and Pedro Gomes Fi
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Rita Cristóvão and Pedro Gomes T
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Work in Progress Papers with Poster
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Information Management Enabling Col
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Maria Bergenstjerna Data will be co
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2. Methodology Giovanni Camponovo R
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Giovanni Camponovo separate concept
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Giovanni Camponovo A graphical summ
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Giovanni Camponovo 3.5 Motivations
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Giovanni Camponovo Butler, B., Spro
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An Enterprise Ontology Approach for
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Bernardo Gomes, André Vasconcelos
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Soudabeh Khodambashi and Maryati Mo
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National ICT Strategy and its Imple
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João Soares, José Tribolet and An
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João Soares, José Tribolet and An
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