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Information and Knowledge Management using ArcGIS ModelBuilder

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Ermelinda Kordha <strong>and</strong> As. Kozeta Sevrani<br />

<strong>Information</strong> <strong>and</strong> knowledge are the bedrock of the <strong>Knowledge</strong> Economy – the “currency” of modern<br />

societies (Markle foundation 2003). The term ‘<strong>Knowledge</strong> Society’ generally refers to a society where<br />

knowledge is the primary production resource instead of capital <strong>and</strong> labour. Various observers<br />

describe today's global economy as one in transition to a "knowledge economy," as an extension of<br />

an "information society."In today’s increasingly integrated global economy, firms across the economic<br />

l<strong>and</strong>scape, including those in developing countries, will need to learn how to acquire <strong>and</strong> use<br />

information effectively if they hope to succeed. In many cases information strategies are<br />

communicated just as information society development programs, with direct concentration of<br />

governmental resources <strong>and</strong> systematic realization of long-term operative programs (Karvalics 1997).<br />

In visioning <strong>and</strong> in developing ICT strategies, it is important to think strategically of ICTs as enablers<br />

of human development. It is imperative to consider how enhanced access to information can improve<br />

the lives of people as well as stimulate the economy <strong>and</strong> streamline government.<br />

3. Methodology<br />

The methodology used is qualitative. We have analyzed the actual ICT strategy of Albania in the light<br />

of information society. First of all we aimed to underst<strong>and</strong> the stage of strategy implementation, so we<br />

compared the strategy areas <strong>and</strong> data gathered about ICT projects implemented in Albania. Than, we<br />

have administered 20 semi-structured interviews with government officials, project leaders <strong>and</strong><br />

managers countrywide. The goal was to take their perception about ICT strategy implementation in<br />

Albania <strong>and</strong> the factors where Albania should focus more. The interviews were administered face to<br />

face <strong>and</strong> were registered. Then, they were analyzed to identify the most frequently mentioned<br />

problems <strong>and</strong> results in implemented projects. These findings will be showed below.<br />

4. The Albanian ICT strategy in the regional context<br />

ICT adoption <strong>and</strong> its impact in economy <strong>and</strong> society has been especially vigorous in certain Member<br />

States (e.g. Irel<strong>and</strong>, Finl<strong>and</strong>), while this effect has still not materialized in most EU countries (Van Ark<br />

<strong>and</strong> Inklaar 2005). From a policy perspective, the concept of <strong>Information</strong> <strong>and</strong> knowledge societies,<br />

raise the awareness of the need to adopt regional policies together with country‐level initiatives, since<br />

the impact is visible. In the context of ICT strategy, Albanian government has included the national<br />

strategy in the e eSEE – Agenda for the development of <strong>Information</strong> society. The goals of the National<br />

ICT Strategy are to exploit the potential of ICT in order to promote human development in the country,<br />

to support growth <strong>and</strong> sustainable development <strong>and</strong> to increase living st<strong>and</strong>ards for the whole<br />

population. The vision of Albanian strategy is based upon the principles of building an information<br />

society, because the human factor is an important asset. ICT is underpinning technology for all<br />

reforms proposed by Albanian government. Albania has already implemented the strategy document<br />

for 2002-2007 <strong>and</strong> now it is referring to the improvements in the document of 2007 -2013 which<br />

describes the general goals <strong>and</strong> defines strategic actions to achieve the goals.Major strategic areas to<br />

be addressed are:<br />

Government as Promoter, Legislator <strong>and</strong> User of ICT,<br />

Use of ICT for Education, Research, Health <strong>and</strong> Social Services.<br />

Building Infrastructure needed for an Open <strong>Information</strong> Society,<br />

Generating Economic Growth in the Private Sector,<br />

Ensuring Relevance of ICT Strategy within a Regional <strong>and</strong> European Context<br />

All the individual goals cover the areas that are important for building an information society as stated<br />

previously in the literature review.<br />

5. ICT strategy Implementation in Albania<br />

Implementation of ICT strategy has taken place in the past 9 years ( 2002 - 2011) <strong>and</strong> is still going to<br />

be fulfilled in the next two years. According to government officials interviewed in the next future there<br />

will be an extension to this strategy where the development of information society will focus more on<br />

bettering st<strong>and</strong>ard of leaving.<br />

According to the first goal of the strategy, one of the first projects undertaken in the field of ICT is<br />

government network GOVNET. Different state institutions are interconnected through a high speed<br />

fiber optic network enabling them to use financial, human resource <strong>and</strong> operation applications in<br />

different fields, such as justice, internal affairs etc. All the ministries nowadays have their own<br />

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