Information and Knowledge Management using ArcGIS ModelBuilder

Yadary Ortega-González et al.
Competency questions Answers
Related to the organizational process
What is the process
Business consultancy for installing/selling (parameterize) an ERP
name?
What is the process
Software firm
owner?
What are the process To analyse (feasibility study) if the information system can be installed in the
goals?
client’s business
To establish an integral project for the ERP installation with a process-oriented
approach
What are the process
Risks analysis, enterprise architecture modelling, business analysis
activities?
Related to the combination of profession and the organizational process with the BoK entries
What are the required Management of the changes due to the introduction of an information system within
competences that the
the firm.
profession should Ability to coordinate the communication among several stakeholders related to the
mobilized inside the
business process
process?
6. A roadmap in the PKO ontology development
Next steps in the development of the PKO ontology can be managed considering 3 iterations in the
ontology lifecycle, under the assumption that is not fully known a-priori the ontology requirements.
The initial iteration will cover the first scenario, from specification to implementation. It is important to
note that there is a wealth of knowledge on which a consensus is needed. That suggests the reuse
and reengineering of knowledge resources already agreed. For example, the classification schema of
the Association for Computing Machinery (ACM) could be a starting point for capturing the IT body of
knowledge. The same kind of research will be performed related to the data of the profession. For the
last iteration (scenarios 4, 5, 6) is planned the use, merge and modification of some potentially
resources, like already modelled business processes.
For the achievement of the planned schedule, the set of plug-ins of the NeOn toolkit environment
should be explored. These are the cases, for example, of Cicero and Watson tools.
Watson is a semantic search engine developed at the Knowledge Media Institute of The Open
University (Sabou et al. 2007). It allows the search of the terms got from the competency questions.
As a result, the retrieved elements can be imported (classes, relations, instances) if they match with
the competency of the PKO ontology.
Cicero was developed in the context of the NeOn project as an extension of the Semantic MediaWiki
and it is based on issue-based information systems functionalities (Bechhofer et al. 2008). It facilitates
an asynchronous discussion and decision taking process between domain experts and ontology
developers. In this case, the Cicero argumentation model could be explored, as a better way to
integrate the rationale behind the competency questions with the ontology development and
documentation.
The use of Cicero can enable to answer more complex competency questions, like the following:
Given the information of a business process and its IT infrastructure, what professions seem to be
more appropriated to perform its roles and execute its tasks?
Which competences required by the business process are still not considered as learning
outcomes in the academy curriculum program?
7. Conclusions
This paper revealed the PKO procedure as a step towards the integration of professional
competences into the enterprise architecture blueprint, instead of the traditional view of a profession
built on a curriculum foundation. In fact, the PKO development is motivated by the need to allow
professionals to learn and adapt to technological changes occurring in organizations. Such changes
give rise to new bodies of knowledge and emergent professional competences. In the achievement of
this effort, many questions arise and need an ontological support.
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