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Information and Knowledge Management using ArcGIS ModelBuilder

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Michal Pivnička<br />

From this structure one is able to gain an insight into the process of creating a Scorecard, which<br />

proceeds from simple to more complex elements of the Scorecard.<br />

The process of Scorecard creation consists of the following steps:<br />

Creating KPIs <strong>and</strong> dimensions relating to them<br />

Creating Objective Groups <strong>and</strong> objectives<br />

Creating a Scorecard <strong>and</strong> views<br />

Figure 10: The process of creating scorecard<br />

3.2.1 Creating KPIs<br />

As shown in figure 10, the process begins with the creation of KPIs <strong>and</strong> dimensions that are bound to<br />

the KPI. The KPI is a basic unit used to measure performance <strong>and</strong> evaluate progress in a Scorecard.<br />

(Chhabra 2005) When creating a KPI, one can use either predefined KPIs via Oracle Daily Business<br />

Intelligence, or create new KPIs. The name of a KPI can be discretionary, but the system<br />

automatically assigns an internal name to each new KPI. It is a unique KPI denotation <strong>and</strong> serves as<br />

a means of identification when creating two or more KPIs with the same display name. It is also<br />

possible to enter a more detailed description.<br />

The system also permits the characteristics of KPIs to be specified (fig. 11), i.e. whether it is<br />

cumulative value (such as revenue, cost, sales) or a state that represents a snapshot at a point in<br />

time (for example, stocks, property status, orders, etc.). Then the method of aggregation is set (the<br />

average, maximum value, minimum value, sum), as is the method used to estimate future values of<br />

KPIs (the moving average, plan-based, 3-month average performance, custom or no forecast), in<br />

addition to setting properties with automatically generated values for the prototype mode, the numeric<br />

format for the axis, labeling the y-axis (x-axis is always time) <strong>and</strong> calculation methods.<br />

The calculation method allows one to view data variously, for example, as a percentage, variation,<br />

cumulative Year-to-date figure, growth, or contribution, etc.<br />

Figure 11: KPI settings<br />

Since KPIs can be formed by combining the results of the source column in the database or the value<br />

derived from existing KPIs, it is possible to create a formula in the formula editor (fig. 12) that<br />

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