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Information and Knowledge Management using ArcGIS ModelBuilder

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Managerial<br />

A. Arviansyah, Egon Berghout <strong>and</strong> Chee-Wee Tan<br />

Usage<br />

Satisfaction<br />

Time related<br />

Usability<br />

Data/information quality<br />

Organisation<br />

Human<br />

Technology<br />

Medical outcome ‐ desired/undesired<br />

Service quality/quality of care<br />

Cost related<br />

Performance<br />

QOL<br />

Functionality<br />

Efficiency<br />

Technical specification/requirement<br />

Acceptance/attitude<br />

Accurateness<br />

Guidelines accordance<br />

Effectiveness<br />

Automation<br />

Reliability<br />

<strong>Knowledge</strong> related<br />

Usefulness<br />

Operational<br />

External<br />

Strategic<br />

Figure 7: Evaluative dimensions stacked bar<br />

Usage<br />

Data/information quality<br />

Time related<br />

QOL<br />

Human<br />

Satisfaction<br />

Performance<br />

Service quality/quality of care<br />

Functionality<br />

Technology<br />

Usability<br />

Organisation<br />

Efficiency<br />

Technical specification/requirement<br />

Medical outcome ‐ desired/undesired<br />

Automation<br />

Guidelines accordance<br />

Acceptance/attitude<br />

Accurateness<br />

Cost related<br />

Usefulness<br />

Reliability<br />

<strong>Knowledge</strong> related<br />

Effectiveness<br />

Operational<br />

Strategic<br />

Managerial<br />

External<br />

0 5 10 15 20 25 30 35 40<br />

Frequency Absolute no. of cited Relative no. of cited Impact factor<br />

0 5 10 15 20 25 30<br />

Absolute no. of cited Relative no. of cited Impact factor<br />

Figure 8: Evaluative dimensions stacked bar without frequency<br />

In addition, Figure 9 illustrates the difference between those two analyses of importance. From Figure<br />

9, we can see that Cost related, Usability, Medical outcome, Organisation <strong>and</strong> Satisfaction are the top<br />

five evaluative dimensions which have large difference between the two analyses of importance.<br />

Interestingly, Cost related <strong>and</strong> Medical outcome emerge as evaluative dimensions with large<br />

59

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