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Rozilawati Razali and Mahamsiatus Kamaruddin as a guideline for the development of EIS for education management. They are now aware of the necessary CSF for a successful EIS implementation. To researchers, the framework triggers the needs to identify the suitable mechanism that can help practitioners in executing the implementation process. 6. Conclusion and future work This paper discussed CSF of EIS implementation for educational management. The CSF has been identified through literature reviews as well as field study. The CSF includes people, process, product and environment aspects. Each of these factors comprises a set of related elements. The CSF and their respective elements are integrated to form a conceptual framework of EIS implementation for educational management. The framework can act as a guideline to education’s stakeholders for introducing and implementing EIS in managing their respective education businesses. The proposed framework may not be conclusive. As the study focused on subjects at federal level, future studies should be conducted on subjects at other education units such as state and district. In addition, the elements in each CSF should be investigated more closely in order to understand how they affect EIS development and influence each other. Acknowledgements The authors thank the respondents participated in the study. This work was funded by the Ministry of Education Malaysia. References Abdullah J.A. (1997) Factors Influencing the Success of the EIS Implementation, Admin Sci. J. King Saudi University. Vol. 9, pp 39-59. Anita, C. (2006) A Practical Guide to Information Systems Strategic Planning. 2 nd Edition, Auerbach Publications, US. Armine, N.T. (2005) Factors Affecting the Implementation a Successful Executive Information System, 3 rd International Conference: Sciences of Electronic, Technologies of Information and Telecommunications, Tunisia, March 27-31, 2005. Arnott, D., Jirachiefpattana, W., O’Donnell, P. (2007). “Executive information systems development in anemerging economy”, Decision Support Systems, Vol. 42, pp 2078-2084. Azlinah, M. (2001) “Executive information system model for public institutions of higher learning in Malaysia”, Unpublished Thesis, National University of Malaysia, Kuala Lumpur. Bajwa, D. S., Rai, A., Brennan, I. (1998) “Key Antecedents of Executive Information System Success: A Path Analytic Approach”, Decision Support Systems, Vol. 22, pp 31-43. Bruce, A.W., James, J.J., Gary K. (2003) “Strategic Information and Strategic Decision Making: the EIS/CEO Interface in Smaller Manufacturing Companies”, Information & Management, Vol. 40, pp 487-495. DeVries, P., Mulig, E.V., Lowery, K. (2004) “A Useful Tool for Data Scanning in Executive Information Systems: Schematic Faces”, Industrial Management and Data Systems, Vol. 104, No 8, pp 644-649. Diez, E., McIntosh, B.S. (2009) “A Review of the Factors Which Influence the Use and Usefulness of Information Systems”, Environmental Modelling & Software, Vol. 24, pp 588-602. Fraenkel, J. R and, N.E. Wallen (2008) How To Design And Evaluate Research in Education. McGraw-Hill: NY Hoffer, J.A., George, J.F., Valacich, J.S. (2007) Modern System Analysis & Design. 5 th Edition, United State of America, Addison Wesley Longman Inc. Hwang, W.T., Tien, S.W., Shu, C.M. (2007). “Building an Executive Information System for Maintenance Efficiency in Petrochemical Plants”, An Evaluation Trans ICheme Part B, Process Safety & Environment Protection, Vol. 85, pp 139-146. Ikart, E.M. (2005) “A Theory-based Model for the Study of Executive Information Systems Adoption by the Toplevel Managers”, [online], http://ro.uow.edu.au/commpapers/512/ Kaniclides, A., Kimble, C. (1995) “A Framework and Use of Executive Information System”, Proceedings of GRONICS '95, Groningen, The Netherlands, Ed T LOURENS, February 1995. 47-52. Krippendorff, K. (2004). Content Analysis: An Introduction to Its Methodology. 2 nd Edition. Sage Publications, USA. Liang, L.Y., Miranda, R. (2001) “Dashboards and Scorecards: Executive Information Systems for the Public Sector”, [online], http://www.gfoa.org/downloads/Dashboards.pdf McLeod, R., Schell, G.P. (2007) Management Information Systems, 10 th Edition. USA : Pearson Prentice Hall. Miles, M.B., Huberman, A.M. (1994) Qualitative Data Analysis. 2 nd Edition, Sage Publication, USA. Nurul I.Y., Juzlinda M.G., Ahmad S.S. (2008) “Integrating Agent into Executive Information System: A Case Study in KUIS”, Proceedings of the International Conference on Computer and Communication Engineering, Kuala Lumpur, Malaysia 2008. Ong, V., Duan, Y., Xu, M., Mathews, B. (2004) “Revitalising Executive Information Systems Design and Development”, Proceedings of the International Conference on Information Systems (EMCIS). Poon, P., Wagner, C. (2001) “Critical Success Factors Revisited: Success and Failure Cases of Information Systems for Seniors Executives”, Decision Support Systems, Vol. 30, pp 393-418. 426
Rozilawati Razali and Mahamsiatus Kamaruddin Porrawatpreyakorn, N., Quirchmayr, G., Chutimaskul, W. (2009) “Requirements for a Knowledge Transfer Framework in the field of Software Development Process Management for Executive Information Systems in the Telecommunications Industry,” Proceedings of IAIT. Rasmussen, N., Chen, C.Y., Bansal, M. (2009) Business Dashboards : A Visual Catalog for Design and Deployment. John Wiley & Sons, Inc. USA. Salmeron, J.L., Herrero, I. (2005) “An AHP-based Methodology to Rank Critical Success Factors of Executive Information Systems”, Computer Standard & Interfaces, Vol. 28, pp 1-12. Shieh, H.F., Shannon, S.E. (2005) “Three Approaches to Qualitative Content Analysis”, Qualitative Research, Vol. 15, No. 9, pp 1277-1288. Srivihok, A. (1999) “Understanding Executive Information Systems Implementation: An Empirical study of EIS Success Factors”, Proceeding of 32 nd Hawaii International Conference on System Sciences. Waiman, C., Gilbert, B. (2006) “A Metadatabase-enabled Executive Information System (Part B): Methods for Dynamic Multidimensional Data Analysis,” Decision Support Systems, Vol. 42, pp 1599-1612. Walters, B.A., Jiang, J.J., Klein, G. (2003) “Strategic Information & Strategic Decision Making: the EIS/CEO Interface in Smaller Manufacturing Companies”, Information and Management, Vol. 40, pp 487-495. 427
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Proceedings of the 5th European Con
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Contents Paper Title Author(s) Page
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Paper Title Author(s) Page No. Cont
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Preface The 5th European Conference
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Dr Jorge Ricardo da Costa Ferreira
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LSE while working at the British St
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Minna Isomursu, PhD, is a research
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Elmarie Papageorgiou is a Senior Le
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Information and Knowledge Managemen
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João Agrela et al. So modeling bec
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João Agrela et al. ETRS 89 project
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João Agrela et al. (accidents) tha
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Figure 8: Final model João Agrela
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João Agrela et al. outputs and res
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System Integration Model Based on O
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Kamsuriah Ahmad, Azwan Mohamed and
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Kamsuriah Ahmad, Azwan Mohamed and
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Building Virtual Communities on top
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Cuneyt Gurcan Akcora, Barbara Carmi
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References Cuneyt Gurcan Akcora, Ba
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Karen Anderson, Göran Samuelsson a
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Developing a Model for Assessing IT
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Mohammad Abooyee Ardakan et al. Fig
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Mohammad Abooyee Ardakan et al. cor
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Investigating the Relationship of M
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Mohammad Abooyee Ardakan, Babak Soh
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Table 3: Goodness of fit indices Mo
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Evaluation of ICT Investment in Hea
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Figure 1: Search strategy for syste
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A. Arviansyah, Egon Berghout and Ch
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Managerial A. Arviansyah, Egon Berg
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The Uses of Business Outcomes for I
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Dawit Asmelash Measurability of th
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Dawit Asmelash affected business pr
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Business Units HR Sales Step 2 Iden
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Dawit Asmelash In this case, at thi
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Data Governance in Practice: The SM
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Carolyn Begg and Tom Caira Our rese
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Carolyn Begg and Tom Caira In the f
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Carolyn Begg and Tom Caira Decision
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Carolyn Begg and Tom Caira SMEs nee
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Fergal Carton et al. The language u
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Fergal Carton et al. 2008) to abstr
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Payment integration (payment produc
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Fergal Carton et al. Kim,C., Mirsob
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Walter Castelnovo devised for, have
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Walter Castelnovo the potential ris
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Walter Castelnovo allow the informa
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Walter Castelnovo Risk assessment,
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Embedding Human Values Into Informa
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Sunil Choenni, Peter van Waart and
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Evaluating the Role and Potential o
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Renata Paola Dameri For these reaso
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Final assessment and evaluation. Re
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Renata Paola Dameri STRATEGIC GOALS
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Renata Paola Dameri To clearly com
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ICT and PA: A Marriage Made in Heav
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Maria Concetta De Vivo, Alberto Pol
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Jan Devos, Hendrik Van Landeghem an
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References Jan Devos, Hendrik Van L
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Luciana Duranti and Adam Jansen Dig
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Luciana Duranti and Adam Jansen A
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References Luciana Duranti and Adam
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Kate Dymoke-Bradshaw and Ann Brown
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Graham Fletcher and Marie Cahillane
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How Open Source Software Products:
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Chiara Friso, Valentina Lenarduzzi,
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Il giornale elettronico (Trivella,
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Yuwanuch Gulatee and Barbara Combes
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Table 1: Wholly online participants
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Florian Hamel, Thomas Ph. Herz, Fal
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Martin Hill, John Salt and Graham F
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Transforming Information to Knowled
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Vered Holzmann and Ben Holzmann Tot
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Vered Holzmann and Ben Holzmann kno
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Vered Holzmann and Ben Holzmann Prz
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Grant Howard and Sam Lubbe High-lev
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3. Theoretical discussion 3.1 Green
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Grant Howard and Sam Lubbe 3.6 Envi
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Grant Howard and Sam Lubbe Easterbr
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Evaluating ICT Based Services for O
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Minna Isomursu and Marja Harjumaa t
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4.2 Challenges with research method
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Minna Isomursu and Marja Harjumaa b
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The Geography of Criminality - Info
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Intelligence Paulo João, Jorge Fer
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4.1 Crime hot-spots Paulo João, Jo
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Paulo João, Jorge Ferreira and Jos
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Mobile Virtual Network Operator Inf
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Hallur Leivsgarð Joensen and Torbe
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Björn Johansson and Linda Bergkvis
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A Fair Partnership Model by Sharing
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Ghassan Kbar 2. Partnership and VC
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Ghassan Kbar Entering state of the
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Ghassan Kbar Saudi-chamber, (2011)
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Ghassan Kbar and Abdul Aziz AlDusar
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Dong-Hyun Kim and Hyun-Joo Kim We i
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Dong-Hyun Kim and Hyun-Joo Kim As a
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Dong-Hyun Kim and Hyun-Joo Kim We m
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Erdem Kirkbesoglu and Gizem Ogutcu
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Portfolio Management in Non-Profit
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Bert Kleersnijder and Egon Berghout
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Why is an IS Project Late? - A Case
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2. The project 2.1 Background and r
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Juha Kontio Phase In stallation Ope
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Table 2: Identified reason of the p
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Juha Kontio There are also reasons
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2. Performance review model for NDP
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Misoo Kwon Among the review indicat
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Type Average time saved Misoo Kwon
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Luigi Lavazza In conclusion, when a
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Luigi Lavazza The former can be de
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Luigi Lavazza For each process, we
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6. Conclusions Luigi Lavazza When e
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eBusiness Model Design and Evaluati
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Monika Magnusson categories of busi
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Monika Magnusson Business Model Ele
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5.2 Guiding questions Monika Magnus
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Monika Magnusson Hay, M. and Kamsha
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Monika Magnusson and Marie-Therese
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4.3 Goals at the project level Moni
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Alignment in Enterprise Architectur
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Thanos Magoulas, Aida Hadzic, Ted S
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3.4 Infological alignment Thanos Ma
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Panagiotis Manolitzas et al. to Gov
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Panagiotis Manolitzas et al. Anothe
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Table 1: Criteria weights and satis
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Panagiotis Manolitzas et al. Satisf
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Understanding the Impact of Knowled
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Magdeline Mashilo and Tiko Iyamu Ac
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Magdeline Mashilo and Tiko Iyamu Cu
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Magdeline Mashilo and Tiko Iyamu Th
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Magdeline Mashilo and Tiko Iyamu Ho
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2. Literature review 2.1 The Batik
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Nor Laila Md Noor and Ariza Nordin
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Nor Laila Md Noor and Ariza Nordin
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Isolated Strategies Nor Laila Md No
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HOT-fit Evaluation Framework: Valid
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Maryati Mohd Yusof In order to vali
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Maryati Mohd Yusof Further framewor
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Maryati Mohd Yusof Kaplan, B., and
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Gunilla Myreteg social context (Orl
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Gunilla Myreteg needed routine. Ano
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Gunilla Myreteg used, which in turn
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Environmental Scanning Practice of
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Page 473 and 474: 9. Conclusion Elena Serova At prese
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Page 477 and 478: 4.2 Description of feral systems Sh
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Page 489 and 490: Jose Teixeira and Reima Suomi Futur
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Nelly Todorova Human capital repres
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Nelly Todorova IT value from pure f
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Nelly Todorova unique and inimitabl
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Accountability and the Reconstructi
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Geert-Jan van Bussel cluding the pr
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Geert-Jan van Bussel (e.g., Wijnhov
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Geert-Jan van Bussel complementary,
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The Question of Selecting Appropria
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Bartosz Wachnik We can discern two
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Bartosz Wachnik Table 1: Criteria o
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Tasks in an ERP implementation proj
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Bartosz Wachnik Tests’ recapitul
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PhD Research Papers 501
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Information Systems for Production
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Denisa Ferenčíková 3. Correctly
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Denisa Ferenčíková method requir
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Denisa Ferenčíková mentioned typ
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1.2 Service oriented architecture A
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Antonio Hidalgo Landa, Ian Owens an
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Hesbon Nyagowa, Dennis Ocholla and
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The Specification of Competency Que
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Yadary Ortega-González et al. Figu
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Yadary Ortega-González et al. merg
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Yadary Ortega-González et al. Comp
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Yadary Ortega-González et al. Lysa
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Michal Pivnička to (Collis 2008),
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Figure 2: List of scorecards window
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Michal Pivnička A Custom view (fig
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Michal Pivnička necessary calculat
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Michal Pivnička combines two or mo
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Michal Pivnička When any informati
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Challenges in Business Case Develop
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Bart-Jan van Putten, Franziska Brec
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Bart-Jan van Putten and Markus Schi
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Mohamad Norzamani Sahroni and Marya
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Table 1: Type of medical error Moha
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Mohamad Norzamani Sahroni and Marya
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Non Academic Papers 577
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Management of Waiting List for Surg
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Rita Cristóvão and Pedro Gomes In
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Figure 4: Circuit of the patient in
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Rita Cristóvão and Pedro Gomes Fi
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Rita Cristóvão and Pedro Gomes ne
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Rita Cristóvão and Pedro Gomes Fi
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Rita Cristóvão and Pedro Gomes T
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Work in Progress Papers with Poster
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Information Management Enabling Col
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Maria Bergenstjerna Data will be co
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2. Methodology Giovanni Camponovo R
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Giovanni Camponovo separate concept
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Giovanni Camponovo A graphical summ
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Giovanni Camponovo 3.5 Motivations
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Giovanni Camponovo Butler, B., Spro
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An Enterprise Ontology Approach for
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Bernardo Gomes, André Vasconcelos
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Soudabeh Khodambashi and Maryati Mo
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National ICT Strategy and its Imple
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Ermelinda Kordha and As. Kozeta Sev
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João Soares, José Tribolet and An
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João Soares, José Tribolet and An
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