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Information and Knowledge Management using ArcGIS ModelBuilder

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Bert Kleersnijder <strong>and</strong> Egon Berghout<br />

prioritization tool <strong>and</strong> project portfolio sheet were review by the staff of Groningen’s municipality. They<br />

determined that the methodologies comply with the organization. The instrument was adapted <strong>using</strong><br />

suggestions from the employees involved, with some exp<strong>and</strong>ed additions. The sheet is displayed in<br />

Figure 2.<br />

5. Conclusions <strong>and</strong> recommendations<br />

In this research, a method has been developed to plan <strong>and</strong> prioritize projects in Groningen’s<br />

municipality. This method is referred to as the Hourglass method. Decision-making within a<br />

municipality is complex <strong>and</strong> therefore it is difficult to translate the political priorities. The Hourglass<br />

method increases the transparency of the decision-making in the organization. It is now much clearer<br />

which projects are being implemented <strong>and</strong> on the basis of which arguments <strong>and</strong> whether or not this<br />

supports the strategy of the organization. When monitoring business cases <strong>and</strong> projects, these have<br />

to be checked to establish their contribution to the city council programs. When there is a delay in, for<br />

instance, nationwide projects, or associated organizations stagnate (including municipalities <strong>and</strong><br />

provinces), capacity for a certain project can be allocated to other projects. This research has shown<br />

that there is sufficient support from the departments to create a project portfolio overview. However, it<br />

lacks the continuance of the translation of decisions (for example the college program) into the project<br />

portfolio. Ultimately, the governing mechanism I&A for departments should work in such a way that<br />

there is a thorough check on the positioning within the project portfolio of projects from the college<br />

program <strong>and</strong> of projects arisen from the visions from organization’s objectives. The AMT will always<br />

need to know which projects, within the department, are in progress <strong>and</strong> when a project is missing<br />

from the portfolio, it should be added <strong>and</strong> prioritized immediately. Furthermore, the portfolio overviews<br />

can be used for justification towards the Council.<br />

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