Information and Knowledge Management using ArcGIS ModelBuilder

Soudabeh Khodambashi and Maryati Mohd Yusof
the risk of sub-optimization can be minimized. By only designing the overall process, the entire
problems will not be solved. However, prioritizing them based on constraint to solve them is an
important aspect to consider. Clinicians are the ones who are very familiar with the details of their
work, hence, they can help to identify better. On the other hand, standardizing the work as a
foundation of Lean should also be considered. In order to have clinician’s agreement to accept
standardized work, it is important to get them involved in the process. Cultural changes are also
needed to achieve the stated result. Furthermore, having a formal training helps us to reach much
better result. Leadership commitment and involvement of internal stakeholders also is another factor
in achieving the goal (Graban, 2008). To conclude, it is worth mentioning that implementing quality
management tools in healthcare which is adopted from a different industry requires an adaption from
its original form and context. The understanding of actors, roles and responsibilities, clinical workflow,
processes, and critical success factors in Lean implementation in healthcare are crucial to achieve
success. Furthermore, considering Lean method before implementation could be helpful for a project
manager to have a speedy development since standardized work has been done and wasteful
activities has been deleted from the clinical process. Moreover, Lean concepts could be helpful in
mapping the value stream of development processes in software development. This paper is
potentially useful for researchers who desire to conduct study on Lean method in HIS and evaluate IT
applications in healthcare settings.
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