Information and Knowledge Management using ArcGIS ModelBuilder

Magdeline Mashilo and Tiko Iyamu
The value of knowledge is difficult to measure. However, what is more important is the value an
organisation places on the sharing of knowledge. However the value is realised when people adopt
knowledge-sharing behaviour as a culture and practice, and became aware of the enhanced
performance of the organisation.
Change
Context
Repository
Figure 1: Factors influencing knowledge sharing
Content
Awareness
Knowledge
Sharing
Experiment
Value
Content
In some instances, employees consciously or unconsciously provided colleagues with content which
was not related to their duties and responsibilities. Correct information helps to create awareness,
which in turn, provides choices. If there are no choices, no decisions can be made, and inefficiency is
subsequently resulted. This creates uncertainty in the environment.
Experiment
At the university knowledge was shared through various means, one of which is experiment. In the
context of this study, experiment constituted analysed actions which meant putting experience into
practice. Many employees benefited from these actions and practice, which were channelled towards
them consciously or unconsciously.
Repository
The rapid and evolving developments in information and communication technology (ICT) have
transformed the human ability to memorise into a comprehensive data store in technological form that
is known as a repository. The repository is able to hold, and virtualised knowledge.
Change
Knowledge is continuous artefact, it only come to reality when it practice has impact of negative of
positive change. Change in the context of knowledge sharing within the university environment should
not affect communication adversely despite the racial divide and fields of specialisation.
From the analysis of the case study, a conclusion can be drawn on the impact of knowledge sharing
on organisational performance. This is discussed in the following section.
6. The impact of knowledge sharing on the organisation
The performance of the institution, with particular focus on studentship and research is dependent on
knowledge. Knowledge sharing is influenced by many factors as discussed above. Even though
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