Information and Knowledge Management using ArcGIS ModelBuilder

Yadary Ortega-González et al.
questions were provided by the experts. Table 3 shows an excerpt of the approved competency
questions with their respective answers for the IE case study.
Figure 5: Qualifications of the experts involved in the case study
Table 1: Intended users of the PKO ontology
User Description
User 1
Business analyst who needs to increase the intellectual capital of the firm by acquiring the
competences of a profession.
User 2 Professional committee board which wants to identify new scenarios for the profession execution.
User 3
Human agents in the academic environment that want to (re)design a discipline curriculum or
identify a new role of the profession.
User 4
Human agents in the firm environment in charge of training, evaluation and others competence
management activities.
Table 2: Intended uses of the PKO ontology
Use Description
1 To manage the competences of the professionals within a business process in front of technological
changes.
2 To identify and manage a set of competences related to a new commission assigned to a profession
3 To provide a learning path related to the profession inside an organizational process
4 To implement a case study following a problem-based learning approach
Table 3: The ontology requirements in form of competency questions
Competency questions Answers
Related to the profession
What is the profession
Industrial Engineering
name?
What are the Method Engineering, Business process management, Human factor engineering
skills/knowledge of the
profession?
What are the
Analysis/design/improvement of business process
profession job
functions?
What are the
Knowledge manager/business analyst
profession roles?
Related to the body of knowledge (BoK)
What is the overall
Information Technology
name of the BoK?
What are the names of
BPM toolkit, ITIL, SAP/R3, enterprise architecture framework
the BoK entries?
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