Information and Knowledge Management using ArcGIS ModelBuilder

Shabnam Pasandide, Abbas Toloie Eshlaghi, and Reza Radfar
Table 3: Framework of criteria and related sub criteria
factors criteria Sub-criteria
IT
strategy
IT
Resource
IT
Use
IT
Performance
4. Numerical example
Policy -ISP contents
Organization Vision
Appropriateness of implementation Plan
Organization chart CIO
Authority, Skill
IT committee
Establishment
Viewpoint - president’s IT sight
- CIO’s IT mind
Investment IT Budget
Rate of Investment(ROI)
Infrastructure Network # LAN port/# total employee
Hardware # PC/# total employee(#TE)
#PC connected to LAN/#TE
Software #installed Software/#PC
Security #Virus vaccine SW/#PC
Backup and Recovery
facility Computer training centres
Conference facility
Human resource IT department #Division related
Human
#Individuals qualified and certified
resource
IT operation #Guidelines
Helpdesk operation
IT training #Training courses /#TE
#Training/#IT resource
PC PC use skill
Internet Mean internet use time/day
#Active Email ID/#TE
Intranet #Electronic document/#total doc
Internet usage
Information/data sharing
Functions of intranet(paperless system)
User satisfaction Business Process improvement
IS satisfaction
Motivation
Web Site Contents, Information, Interface
Accessibility, design
Public service
Responsibility, transparency
IT project #IT project(SI project)
Amount of funds to IT company
IT Event # IT Training for citizen
# Various IT event
In this section, the proposed model, in two different organizations, is applied and the simulations were
carried out in MATLAB (R2008) On a Pentium IV, 2 GB RAM processor.
Table 4: Importance weight for evaluating 38 sub-criteria
Sub-Criteria Importance-weight
C1 0.8002 0.9311 0.9791
C2 0.7114 0.8670 0.9587
C3 0.6598 0.8401 0.9587
C4 0.6067 0.8021 0.9487
C5 0.4288 0.6700 0.8435
C6 0.6015 0.7905 0.9387
C7 0.5964 0.7791 0.9289
C8 0.5720 0.7740 0.9387
C9 0.8202 0.8831 0.9345
C10 0.5876 0.6431 0.6944
C11 0.5805 0.6466 0.7067
398