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Strategic Plan 2008-2009 - Eastern Suffolk BOCES

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<strong>Eastern</strong> <strong>Suffolk</strong> <strong>BOCES</strong><br />

<strong>Strategic</strong> Action <strong>Plan</strong> VII.A: Management Services Division Mission Achievement<br />

IMPLEMENTATION MEASURES:<br />

• Assessment of staff development needs – establish baseline and then develop annual targets for improvement<br />

• Internal audit findings – timely corrective action for each finding with no repeated findings after implementation of corrective<br />

action<br />

• Assessment of customer satisfaction – establish and apply assessment tool for internal and external customers and then develop<br />

annual targets for improvement<br />

• Assessment of leadership posture – establish and apply assessment tool and then develop annual targets for improvement<br />

RESULTS: See updated Control Logs, Co-Ser Survey Results, Middle States Standards Surveys<br />

INFORMATION REQUIRED FOR MEASURES:<br />

Information from directors as to the staff development needs of their staff<br />

Corrective action plans and management’s response to the findings<br />

Review of survey results regarding staff perceptions of building facilities June <strong>2008</strong><br />

Review of survey results from the Middle States Standards survey evaluations of internal staff, students and parents<br />

<strong>Strategic</strong> <strong>Plan</strong> <strong>2008</strong>-09 136

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