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Strategic Plan 2008-2009 - Eastern Suffolk BOCES

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<strong>Eastern</strong> <strong>Suffolk</strong> <strong>BOCES</strong><br />

Related Operational Action <strong>Plan</strong> VIII.B: Assess the Services Provided by the Regional Information Center<br />

ADDRESSES <strong>BOCES</strong> GOAL(S): RESPONSIBLE ADMINISTRATOR:<br />

V. Resourcing and Operational Efficiency Associate Superintendent, Management Services<br />

Director, Regional Information Center<br />

COLLABORATOR(S):<br />

RELATED OPERATIONAL OBJECTIVE: By July <strong>2009</strong>, <strong>Eastern</strong> <strong>Suffolk</strong> <strong>BOCES</strong> will assess the services being provided by the<br />

Regional Information Center and establish a plan for developing new and enhanced services, while also increasing the department’s<br />

internal technical capacity.<br />

DESCRIPTIVE NARRATIVE: <strong>Eastern</strong> <strong>Suffolk</strong> <strong>BOCES</strong> will, through a collaborative process involving at the very least a<br />

representative sample of stakeholders, assess the quality of each individual service being provided, as well as the need for<br />

enhancement of existing or addition of new services, offered by the Regional Information Center (RIC). The RIC will establish a plan<br />

for developing any appropriate new services, enhancing existing services, and discontinuing any obsolete services. The RIC will<br />

include as a part of this plan the increased development of internal technical capacity.<br />

ACTIVITIES<br />

Target Date<br />

for<br />

Completion<br />

Responsible Person/Group<br />

Status/Outcome<br />

1. Establish committee of stakeholders. 10/1/05 Dir., Regional Information Center Completed<br />

2. Develop assessment methodology. 12/1/05 Committee Completed<br />

3. Perform assessment. 7/1/05 Dir., Regional Information Center Completed<br />

4. Analyze results and summarize. 8/1/05 Dir., Regional Information Center Completed<br />

5. Revise assessment methodology based upon 6/30/06 Committee In Progress<br />

feedback received from assessment results.<br />

6. Perform Assessment 12/30/08 Dir., Regional Information Center Pending<br />

7. Analyze results and summarize 3/1/09 Dir., Regional Information Center Pending<br />

8. Publish findings 5/1/09 Dir., Regional Information Center Pending<br />

RESOURCES REQUIRED:<br />

· Time<br />

o Committee work is not the primary responsibility of all members<br />

· Assessment tool<br />

<strong>Strategic</strong> <strong>Plan</strong> <strong>2008</strong>-09 155

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