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Our performance in 2009 - Sappi

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8<br />

<strong>Our</strong> <strong>performance</strong> aga<strong>in</strong>st susta<strong>in</strong>ability objectives<br />

<strong>Our</strong> susta<strong>in</strong>ability vision<br />

To embed the 3Ps of Prosperity, People and Planet <strong>in</strong>to our everyday bus<strong>in</strong>ess processes, to add value to all stakeholders, and to help<br />

achieve the <strong>Sappi</strong> Limited goal to be, on a susta<strong>in</strong>able basis, the most profitable company <strong>in</strong> paper, pulp and cellulose-based solutions.<br />

<strong>Our</strong> approach to susta<strong>in</strong>ability<br />

<strong>Our</strong> Susta<strong>in</strong>ability Charter, which sets out specific Prosperity, People and Planet commitments, is the roadmap for embedd<strong>in</strong>g<br />

susta<strong>in</strong>ability practices <strong>in</strong>to our bus<strong>in</strong>ess. The table that starts below shows our <strong>performance</strong> aga<strong>in</strong>st the objectives set out <strong>in</strong> the<br />

Charter, as well as our future targets.<br />

International, <strong>in</strong>dependently verified management systems <strong>in</strong>clud<strong>in</strong>g forest certification systems (FSC, PEFC and SFI ®), OHSAS<br />

18001 and OSHA health and safety standards, ISO 14001 environmental standards and ISO 9001 quality standards underp<strong>in</strong> our<br />

strategic approach to susta<strong>in</strong>able development. This is enhanced by the use of external <strong>in</strong>dicators and benchmarks such as the<br />

Global Report<strong>in</strong>g Initiative (GRI) G3 guidel<strong>in</strong>es, the JSE Socially Responsible Investment (SRI) Index, the Carbon Disclosure Project<br />

and the UN Global Compact.<br />

<strong>Our</strong> regional susta<strong>in</strong>ability councils report to a Group Susta<strong>in</strong>able Development Council (GSDC). Ultimate responsibility for<br />

susta<strong>in</strong>ability rests with the executive susta<strong>in</strong>ability committee. Chaired by an <strong>in</strong>dependent non-executive director, this committee<br />

determ<strong>in</strong>es the priorities for the group’s efforts.<br />

Prosperity = charter commitment<br />

<strong>Sappi</strong><br />

<strong>performance</strong><br />

<strong>in</strong>dicators<br />

Focus on long-term profitable growth<br />

Actual <strong>performance</strong> Future targets i More <strong>in</strong>fo<br />

This commitment supports our strategic and f<strong>in</strong>ancial objectives, set out on pages 5 to 7.<br />

Value add Increased shareholder value and f<strong>in</strong>ancial viability will enhance <strong>Sappi</strong>’s overall susta<strong>in</strong>ability.<br />

Promote an ethical culture<br />

Code of Ethics<br />

Governance<br />

Post-roll out <strong>in</strong>ternal communications<br />

through posters<br />

Group and Regional Susta<strong>in</strong>ability<br />

Councils operat<strong>in</strong>g well<br />

Formation of board/executive<br />

susta<strong>in</strong>ability committee<br />

Conduct employee survey on<br />

Code of Ethics understand<strong>in</strong>g<br />

and compliance<br />

Value add The basis of sound governance and stakeholder confidence; also enhances reputation and licence to trade.<br />

Drive customer satisfaction through technology and <strong>in</strong>novation<br />

Investment <strong>in</strong> new<br />

products<br />

Marg<strong>in</strong>s and market<br />

share <strong>in</strong> the profitable<br />

and fast grow<strong>in</strong>g digital<br />

pr<strong>in</strong>t sector <strong>in</strong> Europe<br />

In Europe, launch of Identicate<br />

– security track<strong>in</strong>g paper us<strong>in</strong>g<br />

nanotechnology<br />

In North America, launch of a range<br />

of digital papers and new Mokka<br />

pattern for cast<strong>in</strong>g release papers<br />

In South Africa, new passport paper<br />

to enhanced specifications and<br />

launch of wet strength label paper for<br />

beverage bottles<br />

<strong>Our</strong> market share <strong>in</strong> the European<br />

digital pr<strong>in</strong>t sector is not significant<br />

yet. <strong>Sappi</strong> is develop<strong>in</strong>g tailor-made<br />

solutions for digital pr<strong>in</strong>t<br />

Review current portfolio of<br />

brands and product selection<br />

Investigate return on capital<br />

employed (ROCE) assessment<br />

of research and development<br />

Understand customer/end-user<br />

needs and <strong>Sappi</strong>’s <strong>performance</strong><br />

<strong>in</strong> satisfy<strong>in</strong>g these<br />

Increase amount of revenue/<br />

profit from ‘new’ bus<strong>in</strong>ess<br />

Secure a lead<strong>in</strong>g position <strong>in</strong> the<br />

emerg<strong>in</strong>g segments, while<br />

tak<strong>in</strong>g a profitable share <strong>in</strong> the<br />

already developed digital pr<strong>in</strong>t<br />

segments. New product<br />

solutions will be launched <strong>in</strong><br />

Europe <strong>in</strong> early 2010

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