Our performance in 2009 - Sappi

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Sappi performance indicators Build on our competitive position in our core markets Promotion of the Sappi brand SWOT analyses with respect to our main competitors Continued reputational enhancement through initiatives aimed at the design and print industries, eg ‘Ideas that Matter’ and ‘Life with Print’ Explore further initiatives with designers and printers Set and measure against targets of what we must improve, reduce, eliminate, create Monitor developments such as Walmart’s sustainability index and Newsweek’s Green Rankings Establish customers’ perception of Sappi’s sustainable performance Value add Lost market share is difficult to regain, our strong sustainability platform will enhance the value of our brands. Maintain our licence to trade Compliance with regulatory frameworks In South Africa, Broadbased Black Economic Empowerment (BBBEE) scorecard rating Participation and inclusion in external indices UN Global Compact Copenhagen Communiqué on climate change Effective legal compliance programme In 2009, we achieved a score of 54 points and an overall BBBEE status of a ‘level six contributor’ (BB rating) status and a preferential procurement recognition level of 60% (improvement from previous score of 41 points and level seven status) Assessed as one of the top performers on the JSE SRI Index in 2008 and 2009 and improved performance on the Dow Jones World Sustainability Index in 2009 Rated as top 20 GRI compliant company by SustainabilityServices in evaluation of over 400 South African companies UN Global Compact principles reported Committed to meet the Copenhagen Communiqué goals Strategise BEE ownership options and execute to enhance ownership scorecard Achieve a ‘level five contributor’ (BEE rating) status and preferential procurement recognition level of 80% in 2010 Continue making use of external benchmarks to assess sustainability performance Implement lessons learned from external assessments Report on level of GRI compliance and obtain assessment of sustainability reporting by GRI Continue reporting on compliance with UN Global compact principles Report back on progress in terms of Copenhagen climate change objectives Value add Being a responsible corporate citizen and matching our words with our actions, Sappi will become the organisation of choice to partner with. Create value for all stakeholders Value add, direct and indirect, to parties Sappi engages with Actual performance Future targets i More info Drive customer satisfaction through technology and innovation (continued) Technical Innovation Awards (TIA) Invest in wood fibre genetics development Technology Centre in South Africa global winner of TIA awards in 2009 for development of new passport paper South Africa participating in wood fibre molecular genetics programme Direct economic value added to businesses and communities and multiplier effect related to each mill/operation Continue to promote development of disruptive technology through TIA awards Continue collaborating in the enhancement of wood fibre in South Africa Assess value add of each mill 2009 annual report 9 Value add Technological developments have resulted in competition from alternative forms of media and alternative products like plastic, thus meeting customers’ needs through innovation is crucial. Value add We cannot do business in a failing society which ignores People and Planet. Issues such as climate change have not just an environmental, but a socio-economic impact. our business
10 Our performance against sustainability objectives continued People = charter commitment Sappi performance indicators Cultivate an inclusive, diverse workplace Promotion of gender and race equality Achievement of South Africa’s Employment Equity indicators Canvassed feedback from employees through employment engagement survey In South Africa, 4,766 employees participated in employment equity training, 1,042 in diversity management and discrimination awareness programmes Improvement on various criteria and review of BBBEE scorecard results Value add Enhances Sappi’s reputation internally and externally. Be a great place to work Global engagement survey Regional recognition programmes Reward/remuneration based on merit Absenteeism and labour turnover statistics 65% improvement in participation in survey since previous survey in 2007 Results from survey show significant shift in employees’ commitment to Sappi Absenteeism and turnover within industry averages Monitor employee diversity profile Review targets Implementation of action plans flowing from results of global survey Report on employee wellbeing programmes and outcomes Overall absenteeism of
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Risk management Global economic con
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Risk philosophy The Sappi Limited b
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Fairness Social responsibility Lege
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2009 annual report 75 Induction and
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2009 annual report 77 employment of
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As part of continuous improvement t
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Compensation report In 2009, the co
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2009 annual report 89 R J Boëttger
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Auditor’s report Independent audi
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Audit committee report The legal re
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Directors’ report for the year en
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Group balance sheet at September 20
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Group statement of changes in equit
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• Financial assets and financial
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(iii) Dividends Dividends are recog
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uyer and seller) multiple used in o
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2.4 Adoption of accounting standard
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Corporate and eliminations Group 20
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2009 annual report US$ million 2009
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2009 annual report 9. Property, pla
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US$ million 2009 annual report 2009
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29. Share-based payments continued
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Company auditor’s report for the
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Condensed Sappi Limited company bal
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2009 annual report Notes to the con
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not be comparable with similarly ti
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No issue and/or sale of these share
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Notes Confirmation of appointment o
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Proxy form for annual general meeti
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forward-looking statements Certain
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Our performance in 2009 - Sappi

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