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Our performance in 2009 - Sappi

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<strong>Sappi</strong><br />

<strong>performance</strong><br />

<strong>in</strong>dicators<br />

Build on our competitive position <strong>in</strong> our core markets<br />

Promotion of the<br />

<strong>Sappi</strong> brand<br />

SWOT analyses with<br />

respect to our ma<strong>in</strong><br />

competitors<br />

Cont<strong>in</strong>ued reputational enhancement<br />

through <strong>in</strong>itiatives aimed at the design<br />

and pr<strong>in</strong>t <strong>in</strong>dustries, eg ‘Ideas that<br />

Matter’ and ‘Life with Pr<strong>in</strong>t’<br />

Explore further <strong>in</strong>itiatives with<br />

designers and pr<strong>in</strong>ters<br />

Set and measure aga<strong>in</strong>st targets<br />

of what we must improve,<br />

reduce, elim<strong>in</strong>ate, create<br />

Monitor developments such as<br />

Walmart’s susta<strong>in</strong>ability <strong>in</strong>dex<br />

and Newsweek’s Green<br />

Rank<strong>in</strong>gs<br />

Establish customers’ perception<br />

of <strong>Sappi</strong>’s susta<strong>in</strong>able<br />

<strong>performance</strong><br />

Value add Lost market share is difficult to rega<strong>in</strong>, our strong susta<strong>in</strong>ability platform will enhance the value of our brands.<br />

Ma<strong>in</strong>ta<strong>in</strong> our licence to trade<br />

Compliance with<br />

regulatory frameworks<br />

In South Africa, Broadbased<br />

Black Economic<br />

Empowerment<br />

(BBBEE) scorecard<br />

rat<strong>in</strong>g<br />

Participation and<br />

<strong>in</strong>clusion <strong>in</strong> external<br />

<strong>in</strong>dices<br />

UN Global Compact<br />

Copenhagen<br />

Communiqué on<br />

climate change<br />

Effective legal compliance<br />

programme<br />

In <strong>2009</strong>, we achieved a score of<br />

54 po<strong>in</strong>ts and an overall BBBEE status<br />

of a ‘level six contributor’ (BB rat<strong>in</strong>g)<br />

status and a preferential procurement<br />

recognition level of 60% (improvement<br />

from previous score of 41 po<strong>in</strong>ts and<br />

level seven status)<br />

Assessed as one of the top<br />

performers on the JSE SRI Index <strong>in</strong><br />

2008 and <strong>2009</strong> and improved<br />

<strong>performance</strong> on the Dow Jones<br />

World Susta<strong>in</strong>ability Index <strong>in</strong> <strong>2009</strong><br />

Rated as top 20 GRI compliant<br />

company by Susta<strong>in</strong>abilityServices <strong>in</strong><br />

evaluation of over 400 South African<br />

companies<br />

UN Global Compact pr<strong>in</strong>ciples<br />

reported<br />

Committed to meet the Copenhagen<br />

Communiqué goals<br />

Strategise BEE ownership<br />

options and execute to<br />

enhance ownership scorecard<br />

Achieve a ‘level five contributor’<br />

(BEE rat<strong>in</strong>g) status and<br />

preferential procurement<br />

recognition level of 80% <strong>in</strong> 2010<br />

Cont<strong>in</strong>ue mak<strong>in</strong>g use of<br />

external benchmarks to assess<br />

susta<strong>in</strong>ability <strong>performance</strong><br />

Implement lessons learned<br />

from external assessments<br />

Report on level of GRI<br />

compliance and obta<strong>in</strong><br />

assessment of susta<strong>in</strong>ability<br />

report<strong>in</strong>g by GRI<br />

Cont<strong>in</strong>ue report<strong>in</strong>g on<br />

compliance with UN Global<br />

compact pr<strong>in</strong>ciples<br />

Report back on progress<br />

<strong>in</strong> terms of Copenhagen climate<br />

change objectives<br />

Value add Be<strong>in</strong>g a responsible corporate citizen and match<strong>in</strong>g our words with our actions, <strong>Sappi</strong> will become the organisation of choice to partner with.<br />

Create value for all stakeholders<br />

Value add, direct and<br />

<strong>in</strong>direct, to parties<br />

<strong>Sappi</strong> engages with<br />

Actual <strong>performance</strong> Future targets i More <strong>in</strong>fo<br />

Drive customer satisfaction through technology and <strong>in</strong>novation (cont<strong>in</strong>ued)<br />

Technical Innovation<br />

Awards (TIA)<br />

Invest <strong>in</strong> wood fibre<br />

genetics development<br />

Technology Centre <strong>in</strong> South Africa<br />

global w<strong>in</strong>ner of TIA awards <strong>in</strong><br />

<strong>2009</strong> for development of new<br />

passport paper<br />

South Africa participat<strong>in</strong>g <strong>in</strong> wood<br />

fibre molecular genetics programme<br />

Direct economic value added to<br />

bus<strong>in</strong>esses and communities and<br />

multiplier effect related to each<br />

mill/operation<br />

Cont<strong>in</strong>ue to promote<br />

development of disruptive<br />

technology through TIA awards<br />

Cont<strong>in</strong>ue collaborat<strong>in</strong>g <strong>in</strong> the<br />

enhancement of wood fibre <strong>in</strong><br />

South Africa<br />

Assess value add of each mill<br />

<strong>2009</strong> annual report 9<br />

Value add Technological developments have resulted <strong>in</strong> competition from alternative forms of media and alternative products like plastic, thus meet<strong>in</strong>g customers’<br />

needs through <strong>in</strong>novation is crucial.<br />

Value add We cannot do bus<strong>in</strong>ess <strong>in</strong> a fail<strong>in</strong>g society which ignores People and Planet. Issues such as climate change have not just an environmental, but a<br />

socio-economic impact.<br />

our bus<strong>in</strong>ess

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