managing travel for planned special events - FHWA Operations ...

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includes forming multidisciplinary stakeholdergroups assigned to carryout the objectivesof a particular phase of managingtravel for planned special events. Thisframework facilitates easy buy-in by agenciesnot involved in day-to-day transportationsystem operations and achieves betterstakeholder consensus on group objectives.PURPOSEGiven the dynamic characteristics ofplanned special events, the Federal HighwayAdministration (FHWA) TransportationManagement Center Pooled-Fund Study(TMC PFS) recognized the need to identifyoperations planning and program issues, deriveoperational strategies and plans, andexamine successful interagency cooperationand communication techniques specific toplanned special events. In turn, the TMCPFS commissioned development of a technicalreference document that provides direction,guidance, and recommended practicesrelated to the proactive management ofplanned special events. It builds on thestate-of-the-practice in managing travel forplanned special events and strives to complementand advance the present capabilitiesof TMCs in addition to that of traffic managementprograms in metropolitan, urban,and rural areas.This technical reference bridges the gap betweenthe state-of-the-practice and state-ofthe-artin managing travel for planned specialevents by providing both: (1) a frameworkfor establishing a stakeholder coordinatedand integrated planned special eventmanagement practice and (2) innovativetechniques for enhancing the efficiency andapplicability of current agency eventspecificplans. This handbook presents andrecommends various processes, operationsstrategies, service strategies, and technologyapplications that satisfy the special customerrequirements and stakeholder performancerequirements driving planned special eventtravel management. It profiles numeroussuccessful practices, highlighting provenpolicies, regulations, strategies, and resourcesused in the advance planning, management,and monitoring of travel forplanned special events.This handbook was written to assist responsibleagencies in managing the everincreasingnumber of planned special eventsimpacting transportation system operationsin rural, urban, and metropolitan areas. Itcommunicates to a wide audience, assistingreaders that possess the following backgrounds:(1) novice planned special eventpractitioner, (2) experienced planned specialevent practitioner, (3) local, singlejurisdictionevent planning and management,(4) regional, multi-jurisdiction eventplanning and management. This technicalreference facilitates easy extraction ofguidelines, processes, operations strategies,service strategies, and associated tactics tomeet the needs of transportation system operators.In turn, operators will gain an understandingof the keys to successfulplanned special event transportation management,as summarized in Table i-2.Table i-2Keys to Successful Managementof Planned Special EventsKEY EFFORTS• Achieve early, constant input and participationof involved agencies.• Predict event-generated travel impacts on botha local and regional level.• Develop an integrated transportation managementplan that can accommodate a rangeof traffic demands and other contingencies.• Ensure successful traffic management planimplementation.• Deploy a well-organized traffic managementteam equipped with the ability to communicateseamlessly between agencies.i-4
Table i-2 (cont’d.)Keys to Successful Managementof Planned Special EventsKEY EFFORTS• Conduct continuous traffic monitoring on theday-of-event and maintain protocol formodifying the traffic management plan toaccommodate real-time traffic conditions.• Transfer event management successes intodaily applications, and translate lessonslearned into future event planning and operationsneeds.REFERENCES1. Jacobson, L., Highway Traffic Operationsand Freeway ManagementState-of-the-Practice White Paper,Report No. FHWA-OP-03-076, FederalHighway Administration, Washington,D.C., March 2003, 43 pp.i-5
Page 1 and 2: MANAGING TRAVEL FORPLANNED SPECIAL
Page 3: Technical Report Documentation Page
Page 6 and 7: TABLE OF CONTENTSINTRODUCTION......
Page 8 and 9: Available Resources ...............
Page 10 and 11: Stakeholder Roles and Coordination
Page 12 and 13: APPENDIX L - PUBLIC AGENCY AND EVEN
Page 14 and 15: Table 3-30 Crash Prevention Tactics
Page 16 and 17: Table 8-4 Day-of-Event Personnel Re
Page 18 and 19: LIST OF FIGURESFigure i-1 Planned S
Page 20 and 21: Figure 6-58 Portable Lighting .....
Page 22 and 23: BACKGROUNDPlanned special events po
Page 26 and 27: THIS PAGE LEFT BLANKi-6
Page 28 and 29: congestion is considered either rec
Page 30 and 31: GOALS OF MANAGINGTRAVEL FOR PLANNED
Page 32 and 33: Public agencies can enhance the ima
Page 34 and 35: • 73 percent of surveyed metropol
Page 36 and 37: Table 1-8Planned Special Event Mana
Page 38 and 39: SPECIAL EVENTMANAGEMENTPHASEProgram
Page 40 and 41: Board, Washington, D.C., January12
Page 42 and 43: characteristics and how these chara
Page 44 and 45: a spur-of-the-moment decision to at
Page 46 and 47: Discrete/Recurring Event at a Perma
Page 48 and 49: Arrowhead PondRed Wings vs. Mighty
Page 50 and 51: TRAVELDEMANDROAD/SITECAPACITYAVAILA
Page 52 and 53: transportation impact criteria: (1)
Page 54 and 55: Figure 2-6Wisconsin TIME program Sp
Page 56 and 57: INTEGRATIONOversightTeamEvent Plann
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Page 60 and 61: developing and implementing solutio
Page 62 and 63: Stakeholder Roles andCoordinationTh
Page 64 and 65: A local or county department of pub
Page 66 and 67: management strategies. For example,
Page 68 and 69: modate planned special events. This
Page 70 and 71: events. In turn, post-event activit
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• Notice of event for affected pr
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• Links between process steps are
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the event operations planning phase
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Table 3-14 summarizes four types of
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Unlike other traffic generators suc
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Identify On-SiteParking Area(s)Park
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Table 3-18Tools for Mitigating Plan
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pick-up/drop-off area, during ingre
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ELEMENTEvent patronparking areasTab
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(2) provide a defined passenger wai
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Table 3-25Tactics for Accommodating
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and/or downstream lane closures tha
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The key to maximizing capacity invo
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or variable message signs. CMSs are
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tion reports from various remote lo
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Transit ServiceModifications to exi
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ELEMENTCommand postoperationOperati
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fail. Both the tabletop and full-sc
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tion to performance evaluation data
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Table 3-39Communications Structure
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of a detailed evaluation report. Qu
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Sample questions for possible inclu
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THIS PAGE LEFT BLANK3-60
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tions or a single municipality, res
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events and annual fairs, or major e
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sidered the resources. These resour
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• Identification of funding sourc
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PHASEProgramPlanningEventOperations
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permit when the event organizer mee
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Table 4-4Planned Special Event Perm
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LOCATIONAnaheim, CAMenlo Park,CAMin
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egion. Appendix A contains Washingt
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Table 4-8 (cont’d.)Planned Specia
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Table 4-9 (cont’d.)Planned Specia
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Table 4-12Planned Special Event Per
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Table 4-15Planned Special Event Tec
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ITEM FUNCTIONS DEPLOYMENT APPLICATI
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clude: (1) remote modification of t
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agement. Not all of these are a sin
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9. Descriptions of tiers from mater
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CHAPTER FIVEEVENT OPERATIONS PLANNI
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work and schedule. The framework in
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Interagency CoordinationIn establis
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Fan CelebrationAnother severe impac
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process when forecasted traffic dem
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new and different stadium user with
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• The City also makes available g
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Table 5-8 summarizes four types of
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STEP SIXMITIGATION OF IMPACTSTraffi
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Table 5-11Feasibility Study Data Re
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Table 5-12Example Modal Split for D
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Table 5-14Example Planned Special E
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not offer advance ticket sales typi
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Parking Demand AnalysisA parking de
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Figure 5-11Designated Event Off-Sit
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• The first approach pertains to
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detail impact mitigation strategies
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5OVERVIEWFigure 5-16Site and Pedest
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Table 5-19External Factors Consider
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CHAPTER SIXTRAFFIC MANAGEMENT PLAN6
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• Express service (e.g., new rout
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6DAY-OF-EVENT ACTIVITIES ADVANCE PL
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VENUEPickup /Drop-offWalkSITE AREAR
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special events. This checklist incl
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alternatives may exist, each will n
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Lot AssignmentThe objectives of lot
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parking garage. The lack of such pe
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Table 6-7Key Findings from Saint Pa
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tern of ingress and egress to achie
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Any planned special event parking a
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• Park vehicles at the same rate
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lot(s) conflicts with heavy adjacen
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Figure 6-16Annotated Aerial Map of
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trols for pedestrian protection and
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Use of a temporary pedestrian bridg
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ordinate with the event planning te
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ManagementFigure 6-28On-Site Shuttl
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the impact to neighborhoods surroun
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• On the day-of-event, the manage
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An alternate route plan represents
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Figure 6-33Background Traffic Diver
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Arterial-to-Arterial DiversionArter
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modation tactic that the traffic ma
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Transportation system management ty
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prove interchange capacity and oper
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6OVERVIEWFigure 6-39Temporary Elimi
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efore they enter an alternative lan
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Table 6-36Portable Traffic Manageme
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Advance traffic signal operations p
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EN-ROUTE TRAVELERINFORMATION PLANOv
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or venue access route. These are te
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forces affect the signal, such as w
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now be accessed en-route via cellul
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Subscription ServicesA number of pr
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• Wireless communications (It sho
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unlit freeway interchanges or arter
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Traffic Incident Quick ClearanceIni
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16. Dudek, C.L., Guidelines forChan
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CHAPTER SEVENTRAVEL DEMAND MANAGEME
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Demand Management StrategiesSuccess
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Figure 7-2High Occupancy Vehicle In
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fore. The website suggested that ev
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during the games. The predominant c
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• Patronage Potential - The speci
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may exceed an hour. Patrons who use
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• Recommended event ingress and e
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planned special event impacts opera
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planned special event and related t
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Appendix M contains an example of a
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CHAPTER EIGHTIMPLEMENTATION ACTIVIT
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The implementation plan communicate
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ELEMENTLocationspecifictrafficand p
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ers be used to: (1) watch what happ
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Communication from the TMC to vario
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Volunteer RecruitmentPrior to initi
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CHAPTER NINEDAY-OF-EVENT ACTIVITIES
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stakeholders comprising the traffic
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operations planning phase, the ICS
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Table 9-3Traffic Management PlanEva
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formation to a dispatcher who, in t
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seek out other sources. The media m
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Traffic Management SupportIn a traf
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Table 9-13Performance Evaluation Me
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CHAPTER TENPOST-EVENT ACTIVITIES10O
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Table 10-1Key Post-Event Activities
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ing events, slight changes in circu
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inaccurate, it will become clear th
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ics of interest to all participants
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spectives are noted during the debr
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CHAPTER ELEVENDISCRETE/RECURRING EV
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peak pedestrian and traffic departu
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STEPNO. PAGE1 5-202 7-93 5-214 5-22
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sive express bus service between ar
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POST-EVENTACTIVITIESSince a discret
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market an express bus service for a
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CHAPTER TWELVECONTINUOUS EVENT12OVE
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EVENT OPERATIONSPLANNINGBecause of
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NO.STEPPAGE1 5-202 7-93 5-214 5-225
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Table 12-4Checklist of Implementati
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Some distinguishing considerations
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CHAPTER THIRTEENSTREET USE EVENT13O
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EVENT OPERATIONSPLANNINGSince stree
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STEPNO. PAGE1 5-202 7-93 5-214 5-22
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may not regularly take place in the
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HANDBOOKPAGETable 13-5Checklist of
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• A planned special event permit
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CHAPTER FOURTEENREGIONAL/MULTI-VENU
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several vantage points (e.g., parks
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Table 14-3Event Operations Planning
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Table 14-4 presents a checklist ofi
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• With regard to regional/multi-v
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CHAPTER FIFTEENRURAL EVENT15OVERVIE
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ies by event, as some rural events
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STEPNO. PAGETable 15-3Event Operati
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Table 15-4Checklist of Implementati
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Some distinguishing considerations
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should focus on equipment and techn
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APPENDIX ASAMPLE SPECIAL EVENT PERM
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VIRGINIA BEACH, VA: PERMIT APPLICAT
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A-5
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EVANSTON, IL: SPECIAL EVENT HOLD HA
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MONTGOMERY COUNTY, MD: SPECIAL EVEN
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A-11
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APPENDIX BEVENT-ORIENTED RISK SCENA
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APPENDIX CINTERAGENCY AGREEMENTS FO
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APPENDIX D2003 FAIR SAINT LOUIS EVE
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APPENDIX FPARKING AND PEDESTRIAN AC
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APPENDIX GWISCONSIN DOT ORGANIZATIO
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G-3
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BRISTOL (TN) MOTOR SPEEDWAYSource:
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PALACE OF AUBURN HILLS (MI)PARKING
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TALLADEGA (AL) SUPERSPEEDWAYNote:
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NASCAR DAYTONA 500Source: www.dayto
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MICHIGAN INTERNATIONAL SPEEDWAYSour
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MARTINSVILLE (VA) SPEEDWAYSource: w
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APPENDIX KEXAMPLE TRAFFIC CONTROL P
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FREEWAY SIGNING PLANNASCAR BRICKYAR
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EQUIPMENT LOCATION PLANSYDNEY, AUST
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Source: www.ci.daytona-beach.fl.us/
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SEATTLE CENTERSEATTLE, WASource: ww
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RICHMOND INTERNATIONAL RACEWAYRICHM
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PNC PARKPITTSBURGH, PASource: pirat
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M-2
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FORD FIELDDETROIT, MIM-4
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APPENDIX NSAMPLE IMPLEMENTATION PLA
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N-3
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N-5
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