managing travel for planned special events - FHWA Operations ...

HANDBOOKPAGETable 13-5Checklist of Post-Event Activities for Street Use EventsACTION10-2 • Review measures of effectiveness identified in event operations planningphase.10-3 • Compile agency measures of effectiveness.9-14 • Compile performance evaluation data.10-5 • Conduct stakeholder participant debriefing.10-6 • Conduct event patron survey.10-7 • Conduct public survey.10-7 • Conduct a post-event debriefing meeting.10-10 • Prepare a post-event report.• Periodic public surveys warrant considerationfor special events under thiscategory as event performance evaluationdata fails to assess all communityimpacts. Survey results alert specialevent stakeholders of impacts to affectedresidents and businesses, in addition tonon-attendee transportation system users,that may continue to occur with eachsuccessive special event on a particularroute. As a result, stakeholders can developand implement appropriate strategies(e.g., create/revise a standard streetuse event route, revise alternate routeplans, etc.) and regulations to mitigatethe identified impact(s) for futureplanned special events.• Post-event debriefings represent a commonand recommended stakeholder activityfor street use events.o On a regional level, such meetingsmay coincide with a regular trafficincident management team meeting.o A key aspect of a post-event debriefingfor street use events involvespreparing detailed meeting minutesthat include the identification of keysuccesses and lessons learned. Inturn, findings may refine specialevent permit program provisions forfuture street use events.APPLIESo Considering the potential significanttime between similar event types,stakeholders must chronicle participantsurvey results and debriefingmeetings so that those stakeholderscharged with managing travel for futurestreet use events can tap thewisdom of past participants.• The occurrence of a major, recurringstreet use event warrants development orupdate of a post-event report. In turn,the report can serve as a working documentto assist in advance planning forthe next (year’s) event.• A post-event report for a recurring streetuse event should include an operationalcost analysis to assist stakeholders inidentifying potential cost-saving resourcedeployment strategies for the nextevent occurrence.PROGRAM PLANNINGProgram planning activities involve the developmentof policies, programs, and initiativesthat facilitate improved planning andmanagement of travel for future plannedspecial events.13EVENT PROFILE POST-EVENT ACTIVITIES DAY-OF-EVENT ACTIVITIES ADVANCE PLANNINGOVERVIEW13-9