managing travel for planned special events - FHWA Operations ...

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fact sheet for quick reference when assistingevent patrons. Such reference guides containinformation on key traffic managementplan provisions, particularly those that contrastnormal transportation system operationsin the vicinity of the event venue.Table 8-6 lists general volunteer trainingactivities. Since most volunteers do not possessrelevant experience in managing transportationand parking operations, trainingactivities should address all of the potentialdecision-making scenarios that volunteersmay encounter in addition to day-of-eventcommunications.Table 8-6General Volunteer Training ActivitiesACTION• Discuss traffic management team chain ofcommand.• Summarize job training and required duties.• Schedule review.• Present examples of typical and contingencyscenarios and how volunteers should react.• Provide background in customer service.• Describe field communications infrastructure.• Discuss proper radio communications protocol.• Explain types of parking area permits andevent passes.• Discuss strategies for accommodating personswith disabilities (e.g., review disabled accessibleroutes and site facilities).• Review security guidelines.• Review guidelines for interacting with themedia.• Indicate transportation information and alternativesfor volunteer access to event venuesite.verbal instruction, including sample conversations,on radio protocol that includes: (1)how to make and receive a call, (2) commonradio terminology, (3) making priority oremergency calls, and (4) conditions warrantinga priority call. Volunteers also shouldknow how to use all radio functions.REFERENCES1. Incident Command System, NationalTraining Curriculum – OrganizationalOverview, Module 3 I-200,National Wildfire CoordinatingGroup, October 1994.2. U.S. Olympic Festival 1989 AfterAction Report: Transportation,Planning, Coordination and Operations,BRW, Inc., Oklahoma City,Ok., October 1989, 35 pp.The traffic management team may supplysome volunteer staff with a handheld, twowayradio for volunteer-to-volunteer andvolunteer-to-supervisor communication.Compared to cell phone use, two-way radiosallow all pertinent personnel, includingthose at the command post, to hear one message.Volunteers should receive written and8-12
CHAPTER NINEDAY-OF-EVENT ACTIVITIES9OVERVIEWFigure 9-1Traffic Management Team Day-of-Event InteractionDAY-OF-EVENT ACTIVITIES ADVANCE PLANNINGPURPOSEThe purpose of this chapter is to discuss theactual implementation and operation of thetraffic management plan during the day-ofevent.This constitutes the fourth phase ofmanaging travel for planned special events.The chapter covers several areas, includingsections on the traffic management team,communications, and traffic monitoring.This information allows the transportationmanagement center (TMC) staff and trafficmanagement team members to gain an understandingof how the Incident CommandSystem (ICS) can be used for managingtravel during planned special events andprovide guidance on setting up a communicationsframework for planned specialevents transportation management.INTRODUCTIONDuring the advance planning process, countlessmeetings were attended, numeroushours were spent developing and reworkingthe traffic management plan, and every contingencywas considered. Now, the day ishere and it is time to implement and operatethe plan.This chapter looks at what happens on theday(s) of the event. Not only do the requirementsof the traffic management planhave to be considered, but also it is essentialPOST-EVENT ACTIVITIESEVENT PROFILE9-1
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MANAGING TRAVEL FORPLANNED SPECIAL
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Technical Report Documentation Page
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TABLE OF CONTENTSINTRODUCTION......
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Available Resources ...............
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Stakeholder Roles and Coordination
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APPENDIX L - PUBLIC AGENCY AND EVEN
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Table 3-30 Crash Prevention Tactics
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Table 8-4 Day-of-Event Personnel Re
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LIST OF FIGURESFigure i-1 Planned S
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Figure 6-58 Portable Lighting .....
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BACKGROUNDPlanned special events po
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includes forming multidisciplinary
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congestion is considered either rec
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GOALS OF MANAGINGTRAVEL FOR PLANNED
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Public agencies can enhance the ima
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• 73 percent of surveyed metropol
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Table 1-8Planned Special Event Mana
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SPECIAL EVENTMANAGEMENTPHASEProgram
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Board, Washington, D.C., January12
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characteristics and how these chara
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a spur-of-the-moment decision to at
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Discrete/Recurring Event at a Perma
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Arrowhead PondRed Wings vs. Mighty
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TRAVELDEMANDROAD/SITECAPACITYAVAILA
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transportation impact criteria: (1)
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Figure 2-6Wisconsin TIME program Sp
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INTEGRATIONOversightTeamEvent Plann
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developing and implementing solutio
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Stakeholder Roles andCoordinationTh
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A local or county department of pub
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management strategies. For example,
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modate planned special events. This
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events. In turn, post-event activit
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at the beginning of the event opera
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• Notice of event for affected pr
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• Links between process steps are
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the event operations planning phase
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Table 3-14 summarizes four types of
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Unlike other traffic generators suc
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Identify On-SiteParking Area(s)Park
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Table 3-18Tools for Mitigating Plan
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pick-up/drop-off area, during ingre
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ELEMENTEvent patronparking areasTab
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(2) provide a defined passenger wai
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Table 3-25Tactics for Accommodating
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and/or downstream lane closures tha
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The key to maximizing capacity invo
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or variable message signs. CMSs are
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tion reports from various remote lo
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Transit ServiceModifications to exi
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ELEMENTCommand postoperationOperati
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fail. Both the tabletop and full-sc
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tion to performance evaluation data
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Table 3-39Communications Structure
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of a detailed evaluation report. Qu
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Sample questions for possible inclu
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THIS PAGE LEFT BLANK3-60
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tions or a single municipality, res
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events and annual fairs, or major e
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sidered the resources. These resour
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• Identification of funding sourc
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PHASEProgramPlanningEventOperations
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permit when the event organizer mee
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Table 4-4Planned Special Event Perm
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LOCATIONAnaheim, CAMenlo Park,CAMin
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egion. Appendix A contains Washingt
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Table 4-8 (cont’d.)Planned Specia
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Table 4-9 (cont’d.)Planned Specia
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Table 4-12Planned Special Event Per
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Table 4-15Planned Special Event Tec
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ITEM FUNCTIONS DEPLOYMENT APPLICATI
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clude: (1) remote modification of t
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agement. Not all of these are a sin
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9. Descriptions of tiers from mater
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CHAPTER FIVEEVENT OPERATIONS PLANNI
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work and schedule. The framework in
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Interagency CoordinationIn establis
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Fan CelebrationAnother severe impac
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process when forecasted traffic dem
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new and different stadium user with
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• The City also makes available g
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Table 5-8 summarizes four types of
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STEP SIXMITIGATION OF IMPACTSTraffi
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Table 5-11Feasibility Study Data Re
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Table 5-12Example Modal Split for D
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Table 5-14Example Planned Special E
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not offer advance ticket sales typi
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Parking Demand AnalysisA parking de
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Figure 5-11Designated Event Off-Sit
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• The first approach pertains to
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detail impact mitigation strategies
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5OVERVIEWFigure 5-16Site and Pedest
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Table 5-19External Factors Consider
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CHAPTER SIXTRAFFIC MANAGEMENT PLAN6
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• Express service (e.g., new rout
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6DAY-OF-EVENT ACTIVITIES ADVANCE PL
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VENUEPickup /Drop-offWalkSITE AREAR
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special events. This checklist incl
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alternatives may exist, each will n
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Lot AssignmentThe objectives of lot
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parking garage. The lack of such pe
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Table 6-7Key Findings from Saint Pa
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tern of ingress and egress to achie
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Any planned special event parking a
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• Park vehicles at the same rate
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lot(s) conflicts with heavy adjacen
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Figure 6-16Annotated Aerial Map of
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trols for pedestrian protection and
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Use of a temporary pedestrian bridg
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ordinate with the event planning te
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ManagementFigure 6-28On-Site Shuttl
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the impact to neighborhoods surroun
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• On the day-of-event, the manage
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An alternate route plan represents
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Figure 6-33Background Traffic Diver
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Arterial-to-Arterial DiversionArter
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modation tactic that the traffic ma
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Transportation system management ty
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prove interchange capacity and oper
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6OVERVIEWFigure 6-39Temporary Elimi
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efore they enter an alternative lan
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Table 6-36Portable Traffic Manageme
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Advance traffic signal operations p
Page 253 and 254: EN-ROUTE TRAVELERINFORMATION PLANOv
Page 255 and 256: or venue access route. These are te
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Page 261 and 262: Subscription ServicesA number of pr
Page 263 and 264: • Wireless communications (It sho
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Page 267 and 268: Traffic Incident Quick ClearanceIni
Page 269 and 270: 16. Dudek, C.L., Guidelines forChan
Page 271 and 272: CHAPTER SEVENTRAVEL DEMAND MANAGEME
Page 273 and 274: Demand Management StrategiesSuccess
Page 275 and 276: Figure 7-2High Occupancy Vehicle In
Page 277 and 278: fore. The website suggested that ev
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Page 281 and 282: • Patronage Potential - The speci
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Page 291 and 292: Appendix M contains an example of a
Page 293 and 294: CHAPTER EIGHTIMPLEMENTATION ACTIVIT
Page 295 and 296: The implementation plan communicate
Page 297 and 298: ELEMENTLocationspecifictrafficand p
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Page 301 and 302: Communication from the TMC to vario
Page 303: Volunteer RecruitmentPrior to initi
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Page 311 and 312: Table 9-3Traffic Management PlanEva
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Page 319 and 320: Table 9-13Performance Evaluation Me
Page 321 and 322: CHAPTER TENPOST-EVENT ACTIVITIES10O
Page 323 and 324: Table 10-1Key Post-Event Activities
Page 325 and 326: ing events, slight changes in circu
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Page 333 and 334: CHAPTER ELEVENDISCRETE/RECURRING EV
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Page 337 and 338: STEPNO. PAGE1 5-202 7-93 5-214 5-22
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Page 341 and 342: POST-EVENTACTIVITIESSince a discret
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Page 345 and 346: CHAPTER TWELVECONTINUOUS EVENT12OVE
Page 347 and 348: EVENT OPERATIONSPLANNINGBecause of
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Page 351 and 352: Table 12-4Checklist of Implementati
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CHAPTER THIRTEENSTREET USE EVENT13O
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EVENT OPERATIONSPLANNINGSince stree
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STEPNO. PAGE1 5-202 7-93 5-214 5-22
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may not regularly take place in the
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HANDBOOKPAGETable 13-5Checklist of
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• A planned special event permit
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CHAPTER FOURTEENREGIONAL/MULTI-VENU
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several vantage points (e.g., parks
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Table 14-3Event Operations Planning
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Table 14-4 presents a checklist ofi
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• With regard to regional/multi-v
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CHAPTER FIFTEENRURAL EVENT15OVERVIE
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ies by event, as some rural events
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STEPNO. PAGETable 15-3Event Operati
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Table 15-4Checklist of Implementati
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Some distinguishing considerations
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should focus on equipment and techn
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APPENDIX ASAMPLE SPECIAL EVENT PERM
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VIRGINIA BEACH, VA: PERMIT APPLICAT
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A-5
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EVANSTON, IL: SPECIAL EVENT HOLD HA
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MONTGOMERY COUNTY, MD: SPECIAL EVEN
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A-11
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APPENDIX BEVENT-ORIENTED RISK SCENA
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APPENDIX CINTERAGENCY AGREEMENTS FO
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APPENDIX D2003 FAIR SAINT LOUIS EVE
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APPENDIX FPARKING AND PEDESTRIAN AC
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APPENDIX GWISCONSIN DOT ORGANIZATIO
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G-3
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BRISTOL (TN) MOTOR SPEEDWAYSource:
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PALACE OF AUBURN HILLS (MI)PARKING
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TALLADEGA (AL) SUPERSPEEDWAYNote:
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NASCAR DAYTONA 500Source: www.dayto
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MICHIGAN INTERNATIONAL SPEEDWAYSour
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MARTINSVILLE (VA) SPEEDWAYSource: w
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APPENDIX KEXAMPLE TRAFFIC CONTROL P
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FREEWAY SIGNING PLANNASCAR BRICKYAR
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EQUIPMENT LOCATION PLANSYDNEY, AUST
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Source: www.ci.daytona-beach.fl.us/
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SEATTLE CENTERSEATTLE, WASource: ww
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RICHMOND INTERNATIONAL RACEWAYRICHM
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PNC PARKPITTSBURGH, PASource: pirat
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M-2
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FORD FIELDDETROIT, MIM-4
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APPENDIX NSAMPLE IMPLEMENTATION PLA
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N-3
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N-5
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