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RUNNING A SUCCESSFUL <strong>REIA</strong> MEETING<br />
staff has familiarized themselves with each product and understands<br />
what they're selling. An effective sales staff will be able <strong>to</strong> suggest<br />
related products and describe any sort of package deals which may<br />
be offered.<br />
In addition <strong>to</strong> the sales staff, you should also have:<br />
• Payment Processing Systems<br />
People will generally pay for products in one of two ways, so you<br />
need <strong>to</strong> accommodate both options. Some people will pay with cash,<br />
and a trusted staff member should handle this. You should also<br />
consider using a real cash register <strong>to</strong> help streamline the process.<br />
Other people may want <strong>to</strong> pay with credit or debit cards, so you'll<br />
need <strong>to</strong> have credit card processing machines as well.<br />
Your sales staff needs <strong>to</strong> be familiar with these machines. The point<br />
of sale is an incredibly important time and it can determine whether<br />
someone walks away happy or leaves without buying something.<br />
Traditional credit card processing machines will need <strong>to</strong> be hooked<br />
in<strong>to</strong> a phone line and you should test this connection before the<br />
event. There are also some modern devices that can be plugged<br />
directly in<strong>to</strong> a cellphone or tablet. These may be wireless but you<br />
should also test the connection before the sales start.<br />
• Order Forms<br />
Some products may need <strong>to</strong> be ordered and provided at a later date.<br />
This can include things such as online products, large digital<br />
courses, or one-on-one men<strong>to</strong>ring. It's important <strong>to</strong> have enough<br />
order forms <strong>to</strong> fill the demand. If you run out of forms then you will<br />
have effectively limited your potential sales, so always have more<br />
than you think you'll need.<br />
Since people will be filling these out by hand, you should make sure<br />
<strong>to</strong> have enough pens available. Keep in mind that you want <strong>to</strong><br />
accommodate as many cus<strong>to</strong>mers as you can, so I would suggest<br />
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