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LARRY GOINS AND SHAUN MCCLOSKEY<br />

presented. These people will be eager <strong>to</strong> have their questions<br />

answered and may even fixate on them throughout the entire<br />

presentation. It's important <strong>to</strong> keep these people from interrupting<br />

the speaker. Let the audience know that they should save all<br />

questions for a later time.<br />

A good speaker will know how <strong>to</strong> defer questions in a way that's<br />

professional and non-confrontational. As a speaker, I welcome a lot<br />

of questions during an all-day Saturday workshop, because we have<br />

a full eight hours <strong>to</strong>gether. During a weeknight 90-minute<br />

presentation, however, a few questions from the audience could take<br />

the presentation in an entirely different direction, not leaving enough<br />

time for what the audience came for. More importantly, it may not<br />

leave enough time for the close and could destroy sales.<br />

Some speakers will include a question and answer portion in their<br />

presentation. This needs <strong>to</strong> be handled in an organized manner.<br />

Setting up a specific microphone for the audience can be an<br />

excellent solution. Audience members can line up behind the<br />

microphone and have their questions answered one by one. Either<br />

that, or sometimes speakers will ask for a "mic runner" <strong>to</strong> bring <strong>to</strong><br />

people so they can ask questions from their seats. This format works<br />

well in a packed house with not much room <strong>to</strong> walk in between<br />

aisles. Try <strong>to</strong> avoid having the audience yell out questions from their<br />

seats, because this will quickly dissolve in<strong>to</strong> chaos. Instead, if you're<br />

going <strong>to</strong> have a mic runner, make sure the audience knows <strong>to</strong> raise<br />

their hand, and if they're called on a mic runner will come <strong>to</strong> them.<br />

Giveaways and attendance prizes?<br />

If you're going <strong>to</strong> do any attendance or door prizes you MUST do<br />

this before the main speaker takes the stage. DO NOT FOR ANY<br />

REASON save things like this for the end of the meeting. This will<br />

kill your sales. We'll talk about this more in a moment.<br />

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