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GE - Billy Blue Communication Design

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These guidelines<br />

apply to White Pages<br />

listings of the<br />

Company and its<br />

- components<br />

-subcomponents<br />

- licensed affiliates<br />

Telephone directory<br />

White Pages listings<br />

help customers<br />

locate and contact<br />

<strong>GE</strong>. If the listings are<br />

easy to find, they<br />

leave customers with<br />

a favorable impression<br />

of the Company<br />

because they can<br />

reach <strong>GE</strong> quickly<br />

without wasting time<br />

on referral calls.<br />

<strong>GE</strong> COMPANY<br />

<strong>GE</strong> Appliances<br />

32 Hanover.....................834-9283<br />

<strong>GE</strong> Plastics<br />

40 Chestnut Ave............289-2283<br />

<strong>GE</strong>NERAL ELECTRIC COMPANY<br />

PRODUCT INFORMATION<br />

<strong>GE</strong> Answer Center<br />

Toll Free................800-626-2000<br />

CONSUMER PRODUCT SERVICE<br />

Service.........................452-3511<br />

Parts 4421 Bishop Ln...452-3521<br />

Or Call Toll Free....800-626-2002<br />

For Other <strong>GE</strong> Numbers<br />

See <strong>GE</strong> Company<br />

<strong>GE</strong> COMPANY<br />

OTHER OPERATIONS<br />

<strong>GE</strong> Industry Sales & Services<br />

839 Broad St.............627-8384<br />

<strong>GE</strong> Lighting Systems<br />

Sales Office<br />

490 Cove Dr...............298-1849<br />

Customer Service<br />

Toll Free...........1 800 368-3277<br />

<strong>GE</strong> Plastics<br />

Sales Office<br />

40 Chestnut Ave........289-2283<br />

Sales Service Center<br />

Toll Free..............1800 437-5278<br />

<strong>GE</strong> COMPANY<br />

PRODUCT INFORMATION<br />

<strong>GE</strong> Answer Center<br />

Toll Free................800 626-2000<br />

CONSUMER PRODUCT SERVICE<br />

Service.........................452-3511<br />

Parts 4421 Bishop Ln...452-3521<br />

Or Call Toll Free....800 626-2002<br />

MANUFACTURING PLANT<br />

<strong>GE</strong> Superabrasives<br />

425 Broadway...........642-9311<br />

Employment.................284-9311<br />

Production Office.........642-9388<br />

Medical Office.............642-9815<br />

<strong>GE</strong> CAPITAL<br />

Administrative Offices<br />

260 Long Ridge Rd....357-4000<br />

OTHER OPERATIONS<br />

<strong>GE</strong> Aircraft Engines<br />

1 Prestige Dr..............238-6800<br />

White Pages Listings<br />

<strong>GE</strong> Company and Components<br />

<strong>GE</strong> Identity Program 241, Advertising <strong>GE</strong> Identity Website: www.ge.com/identity<br />

241.80<br />

List “<strong>GE</strong> COMPANY” first, and below it, in alphabetical<br />

order, list the communicative names of components<br />

(usually consisting of “<strong>GE</strong>” plus a generic<br />

description of the component’s broadest competence<br />

or major product line). Note: Not all publishers<br />

permit such listings.<br />

Cross-reference <strong>GE</strong>. Because some callers seek<br />

listings under the legal name, list product information<br />

and consumer product service numbers under<br />

“<strong>GE</strong>NERAL ELECTRIC COMPANY” with a cross-<br />

reference to the <strong>GE</strong> Company listings, if required.<br />

Note: Do not list any component, subcomponent,<br />

or affiliate numbers under this heading.<br />

List all <strong>GE</strong> businesses under one bold heading,<br />

“<strong>GE</strong> COMPANY,” to help callers quickly locate the<br />

Company. These listings should follow any for<br />

product information (such as “<strong>GE</strong> Answer Center”)<br />

and consumer product service. Do not use bold<br />

headings for each office listing because such bold<br />

headings would compete with the “<strong>GE</strong> COMPANY”<br />

heading, making it difficult to read the listing.<br />

Because of the high volume of calls to product<br />

information, consumer product service, and manufacturing<br />

plant (where applicable) numbers,<br />

list these numbers before the alphabetical listing of<br />

components’ numbers.<br />

Affiliates<br />

List “<strong>GE</strong> Capital” under the “<strong>GE</strong> COMPANY” bold<br />

heading and above the “OTHER OPERATIONS”<br />

subheading. List all other affiliates alphabetically<br />

with <strong>GE</strong> components under “OTHER OPERATIONS.”<br />

Note: List only <strong>GE</strong> components and affiliates under<br />

the name “<strong>GE</strong>” in White Pages. Independent<br />

resellers and dealers may not be listed under<br />

“General Electric Company,” “General Electric,”<br />

or “<strong>GE</strong> Company.” Entries such as “<strong>GE</strong> Repair Shop”<br />

or “General Electric Washing Machine Parts”<br />

should be brought to the attention of the business<br />

Intellectual Property Counsel for appropriate action.<br />

continued

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