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GE - Billy Blue Communication Design

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Why was the<br />

<strong>GE</strong> Identity Program<br />

created?<br />

Why?110.02<br />

The Company’s identity—our name, trademarks, and graphic presentation—<br />

is one of our most valuable assets. As the most visible representation of our Company,<br />

the <strong>GE</strong> identity is an important tool we can use to shape the perceptions of our<br />

customers, investors, and employees. Therefore, it is critical that we leverage this asset<br />

for competitive advantage today and protect it for the future.<br />

It is for these two purposes—leverage and protection of a valued asset—<br />

that the <strong>GE</strong> Identity Program exists.<br />

This program is the product of an exhaustive reexamination of the Company’s image<br />

and identity and related practices. This analysis began with extensive interviews in 1986<br />

among customers and employees throughout the world and concluded with three key<br />

objectives:<br />

Analysis<br />

• The name “<strong>GE</strong>” and the Monogram are universally recognized.<br />

• The breadth of the Company’s diversity has increased in recent years<br />

as a result of growth and acquisitions.<br />

• <strong>GE</strong> is primarily associated with appliances; the Company’s diversity<br />

is not generally understood.<br />

• The name “General Electric” is inaccurate as the Company’s businesses<br />

are no longer predominantly “electrical.”<br />

• <strong>GE</strong> has one of the best reputations among major corporations;<br />

the Company’s goodwill is high.<br />

• The basic strength of the Company’s image is its reputation for reliability<br />

and quality.<br />

• The Company is not perceived to be as innovative and dynamic as, in fact, it is.<br />

• <strong>GE</strong>’s use and application of design and graphics has not been systematized,<br />

leading to<br />

-a fragmented and outdated presentation of the Company’s identity<br />

- wide variation in quality<br />

• The <strong>GE</strong> identity is a highly valuable asset, benefiting its businesses and affiliates.<br />

<strong>GE</strong> Identity Program 110, Program Overview <strong>GE</strong> Identity Website: www.ge.com/identity<br />

Program Objectives<br />

• Broaden awareness<br />

of <strong>GE</strong>’s diversity<br />

so that people have a<br />

more accurate perception<br />

of the Company.<br />

• Maintain <strong>GE</strong>’s image<br />

of reliability and<br />

improve perception<br />

of its innovation and<br />

dynamism.<br />

• Unify <strong>GE</strong>’s identity<br />

through a consistent and<br />

high-quality application<br />

of contemporary program<br />

standards throughout<br />

the Company.

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