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GE - Billy Blue Communication Design

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Examples are reductions<br />

of 11 x 8 1 ⁄2 - inch formats.<br />

%<br />

of<br />

Respondents<br />

100%<br />

Original print presentation<br />

57%<br />

12%<br />

45.5%<br />

Company A<br />

(N=177)<br />

1 Source: Customer survey question IV-03<br />

Redesign with Univers 68 and 55<br />

Contact by Third-Party Service Suppliers Last Year<br />

(% of Respondents)<br />

52.5%<br />

19.7%<br />

44.9%<br />

Company B<br />

(N=242)<br />

39.5%<br />

11.7%<br />

47.1%<br />

42.5% 35.4% 41.2%<br />

Company C<br />

(N=86)<br />

38.8%<br />

10.5%<br />

50%<br />

Company D<br />

(N=98)<br />

36.8%<br />

5.7%<br />

Company E<br />

(N=193)<br />

04<br />

Section 04: Charts & Graphs<br />

Multiple Bar Charts<br />

<strong>GE</strong> Identity Program 248, Presentations <strong>GE</strong> Identity Website: www.ge.com/identity<br />

56.3%<br />

29%<br />

50%<br />

39.5% 38% 45.2%<br />

Contact by third-party service suppliers last year<br />

(% of respondents)<br />

Contacted by<br />

one supplier<br />

Contacted by<br />

two or three<br />

suppliers<br />

Contacted by<br />

four or more<br />

suppliers<br />

57%<br />

12%<br />

Company A<br />

(N=177)<br />

Source: Customer survey question<br />

45.5%<br />

52.5%<br />

19.7%<br />

44.9%<br />

Company B<br />

(N=242)<br />

39.5%<br />

11.7%<br />

47.1%<br />

Company C<br />

(N=86)<br />

38.8%<br />

10.5%<br />

50%<br />

Key<br />

Company D<br />

(N=98)<br />

Company F<br />

(N=214)<br />

4.8%<br />

Contacted by one service supplier<br />

Contacted by two or three suppliers<br />

Contacted by four or more<br />

36.8%<br />

5.7%<br />

56.3%<br />

Company E<br />

(N=193)<br />

29%<br />

4.8%<br />

50%<br />

42.5% 35.4% 41.2% 39.5% 38% 45.2%<br />

1<br />

Company F<br />

(N=214)<br />

248.04.06<br />

The multiple bar chart in the<br />

original print presentation at the<br />

left uses the following unnecessary<br />

elements:<br />

• distracting screens<br />

• legend<br />

• white box labels for bar parts<br />

Compared to the chart above, the<br />

example at the left shows that<br />

• colors can differentiate the bar<br />

parts without the visual distraction<br />

of coarse screens<br />

• bar part labels, displayed in a large<br />

size to the left of the first bar and<br />

colored the same as each bar part,<br />

eliminate the legend and are easier<br />

to read<br />

• bar part percentages, displayed in<br />

a large size to the right of each bar,<br />

are easier to read<br />

• the vertical line indicating 100<br />

percent can be eliminated since no<br />

scale is required<br />

continued

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