CalWORKs Policy - Department of Public Social Services

Specialized Supportive Services Worker (SSSW).
The SSSW will refer the participant to GAIN for
clinical assessment.
What action is taken when a participant reports
an address/telephone number change to the
GAIN Services Worker (GSW)?
• The GSS updates the information on
GEARS.
• GEARS generates a GN 6001-1, Notice of
Address Change/Telephone Number
Affecting CalWORKs/GAIN, to notify EWs of
address/telephone number changes made by
the GSS.
• LEADER will be updated with the change of
address/telephone number and the
“Verification Source” in the ‘Data
Collection/Case Summary’ screen will
display “GSW.”
• LEADER creates a “Future Action Control”
(FAC) to alert the EW that a change of
address/telephone number was made by the
GSW.
• LEADER will populate Case Comments with
the following statement: A change of
address/telephone number was made by the
GSW.
• LEADER will only generate a PA 4024,
Address Change-Please Help Us Help You
Notice, to the participant when a change of
address has been reported.
NOTE: The PA 4024 is not mandatory. Negative
action is not taken if the form is not
returned by the participant.
What is the role of the GAIN Services
Coordinator (GSC) when a change of
address/telephone number has been reported to
the GAIN Services Worker (GSW)?
The GSC will receive notice via the GN 6001-1.
The GSC must print this daily notice and forward
the information to the EW for filing in the case
record.