CalWORKs Policy - Department of Public Social Services

If the PA 2322 is returned as undeliverable or the
applicant/participant is not home for the scheduled home
call, the EW must take the appropriate negative action via
a timely Notice of Action (NOA).
See WA No. 22 CalWORKs Homecall Program for
LEADER procedures.
See CW 40-157.3 Home Interview Program (HIP) for
more information.
CW 40-173 - Notice of
Action
When is a Notice of Action (NOA) required?
The applicant/participant must be provided with an
adequate and timely (10-day) Notice of Action (NOA). A
NOA must be provided:
When aid is approved;
When aid is decreased;
When aid is increased (i.e., supplemental/increase); or
When aid is denied/discontinued.
See NOAs – Completion for LEADER procedures.
When the applicant’s/participant’s primary language
is designated as non-English/non-Spanish, can a
English NOA be generated?
No, when the primary language is designated as a
threshold language, a manual NOA must always occur for
non-English/non-Spanish cases.
NOTE: The threshold languages are English, Spanish,
Armenian, Cambodian, Chinese, Korean,
Russian, Vietnamese and Tagalog.
See NOAs – Completion for LEADER procedures.
CW 40-181 – Continuing
Activities & Determination
of Eligibility
What is the purpose of the Redetermination process?
The purpose of the redetermination process is to reestablish
participant eligibility for public assistance similar
to the intake application process.
All eligibility requirements are reevaluated, such as
household composition, expenses, income, and resources
to determine if a participant continues to remain eligible
for ongoing benefits.