CalWORKs Policy - Department of Public Social Services

• The documentation is missing from the case
record, and
• The documentation affects eligibility or amount of
aid for the month of restoration.
2. The applicant’s case record will be examined timely to
determine if evidence of eligibility is already in the
case record when the applicant:
a. Applies within one year of the effective date of
discontinuance of aid, and is unable to provide
evidence of eligibility because:
• The applicant does not have easy access to the
requested evidence.
• There is a cost involved with getting the
evidence.
• The time needed to obtain the evidence would
delay the application.
3. The case record will not be reviewed because it is not
expected that the evidence for the current
circumstances would already be in the case record.
Applicants applying and need aid restored or case records
retrieved are to be informed in writing via a NOA of these
requirements. They must also be informed of evidence
that is not in the case record.
What must be included on the NOA when denying aid
based on failure to cooperate in providing verification/
documentation?
The NOA is to include information advising the applicant
of his/her right to submit evidence within 30 calendar days
of the date of denial.
CW 40-129.1 - Immediate
Need (IN) – Definition
What is an Immediate Need (IN) request?
IN provides an advance on a family’s first CalWORKs
check and/or allows families facing an eviction to get their
first check in 3 working days. Emergent needs include
lack of housing/food, pending eviction, utility shut off,
transportation/clothing needs and other needs of
importance to the family’s immediate health and safety at
the time of application.