CalWORKs Policy - Department of Public Social Services

What action is taken when the district receives the
“Important Reminder Notice” from a participant?
When an applicant provides the ICT reminder notice
(Important Reminder Notice) from another county the
process is as follows:
ICT Intake EW receives the packet from the Case
Opening Clerk (COC) and is responsible for reviewing all
incoming ICTs for continuing eligibility (based on
continuing/approved criteria), including time limits.
When a CW 215, Notification of Inter-County Transfer,
and packet (case documentation) is received prior to the
applicant applying in the district office, an appointment
letter must be mailed to the participant. The appointment
letter must include the address and telephone number of
the participant’s new district office, the date and time of
the appointment and inform the participant that the
appointment may be rescheduled, if needed. The
appointment letter may be used to request additional
forms/information needed to complete the eligibility
process. Aid cannot be denied/discontinued if the
participant fails to keep the first appointment during the
transfer period.
If the participant is identified as a DV victim, the case must
be assigned to a SSS EW immediately in order to address
the participant’s DV needs and to ensure a smooth case
transfer.
The EW is responsible for using existing procedures,
information contained in the ICT packet and the IEVS
Applicant System (refer to DPSS Operations Handbook
Section 20-006A) to determine eligibility and grant
amounts. When necessary, the prior county may be
contacted to clarify facts and/or request additional
documentation that are not included in the ICT packet.
The participant must be required to complete a new
application to provide information of his/her new
circumstances. However, the participant is not to be
treated as a “new” applicant, especially in areas of
income, property limits and restricted accounts. Failure to
treat the ICT participant as a continuing/approved
participant could result in an inappropriate denial of
CalWORKs benefits.
See Inter-County Transfers – Incoming for LEADER
procedures.