CalWORKs Policy - Department of Public Social Services

district office to complete an application
form. The EW shall never tell the caller that
someone will contact him/her on the
telephone to discuss their request for EAPE,
MA or any of the various DPSS homeless
services.
Who is responsible for processing an application
for the Housing Program?
For applicants, Intake EWs are responsible for
processing all requests for the Housing Program
(HP).
For approved cases, the case-carrying EW is to refer
any HP requests (via the PA 4012 [out of drawer],
Referral to the Housing Resource Eligibility Worker)
to the EW who is responsible for processing all HP
requests.
All HP requests for participants in a Specialized
Supportive Services (SSS) file, are to be processed
by the SSSEW.
How can the HREW verify previous EAPE or MA
issuances?
The HREW is to review the LEADER Benefit
Issuance, Auxiliary Issuance Summary screen to
verify if the applicant/participant has already
exhausted the $2,000 limit amount for EAPE or has
previously used the MA Program.
Note:
To identify if EAPE or MA has been issued
under a different case number, a review of the
Initial Inquiry Parameters in the LEADER
Inquiry Subsystem must take place.
Who is responsible for verifying
documentation/receipts provided by the
applicant/participant to prove the financial
hardship for the EAPE and MA programs?
The EW is responsible for verifying all
documentation/receipts provided by the
applicant/participant to prove the financial hardship
for the EAPE and MA programs. Also, the Housing
Resource Eligibility Supervisor (HRES) and the
Deputy District Director (DDD) must verify all EAPE