CalWORKs Policy - Department of Public Social Services

as a child on his/her case, parent’s case or as a
parent on a separate case).
Failure to turn in child/spousal support to CSSD
may result in a 25% penalty.
NOTE: Child support payments for an MFG
child should not be forwarded to CSSD;
however, the applicant/participant must
continue to report the payment(s) on the
QR 7.
The EW must instruct the applicant/participant at
intake/redetermination to:
• Immediately report the receipt of a
child/spousal support payment to the
CSSD’s Call Center at (323) 890-9800 (local
and outside CA), (800) 615-8858 (local toll
and CA), (323) 725-3907 (TDD).
NOTE: CSSD will provide the
applicant/participant with mailing
instructions, etc.
• Report receipt of child/spousal support
payment on the QR 7) and to indicate on the
form if the payment was forwarded to CSSD.
See CW 44-314.1 - Maximum Family Grant
(MFG) -Definition for more information
See CW 44-113.5 - Child Support for more
information
What is the process for forwarding
child/spousal support payments to CSSD?
When the EW learns of a direct child/spousal
support payment, the forwarding of the
payment(s) to the CSSD must be monitored (via
FAC).
The EW must:
• Advise the applicant/participant to forward
the child/spousal support payment(s) to
CSSD to avoid a 25% penalty if he/she fails
to comply;
• Enter the income on LEADER, ensuring that
the child is linked to the appropriate absent
parent;