CalWORKs Policy - Department of Public Social Services

CW 40-107.3 - Eligibility
Inconsistencies
What action is taken when there are inconsistencies
in the case record?
When family composition and/or eligibility factors are
inconsistent or difficult to document, the case is “High
Risk” and transferred to a specialized file, a high risk case
exists when one or more of the following circumstances
exist:
Frequent Moves
The family moves more frequently than once every 3
months (within the same district or between different
districts) for vague, undefined or inconsistent reasons
(e.g., dislike of or problems with neighbors, arguments
with landlords).
Frequent Changes in Family Composition
There are at least 3 changes during any 3-month period
(i.e., same child, different children or other persons
entering/leaving the home). This applies to aided/nonaided
related/unrelated members. When the family
composition remains stable for a 3-month period, the
“High Risk” status of the case is terminated. The case is
transferred to the appropriate file if no other high risk
factors are involved.
Correspondence Mailed to Other Than the Residence
Address
The “High Risk” EW determines if there is a verifiable
need for the written correspondence to be mailed to other
than the residence address (i.e., address of a
relative/friend, P.O. Box, etc.). If a verifiable need exists
(i.e., homeless, frequent mail thefts), the situation must be
appropriately documented in Case Comments. The high
risk status is terminated and the case is transferred to the
appropriate file.
If at the time of the next and each subsequent
redetermination, the correspondence is still being mailed
to other than the residence address, the case must be
transferred to the “High Risk” file for reevaluation.
NOTE: The redetermination is completed prior to
transferring the case to the “High Risk” file.
No Verification of Identity
The applicant is unable to provide accept able
documentation to verify identity. When the case is
authorized and the participant is still unable to provide the
acceptable documentation, the case is transferred to the