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CalWORKs Policy - Department of Public Social Services

CalWORKs Policy - Department of Public Social Services

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The terminology “redetermination” is used for <strong>CalWORKs</strong><br />

and “recertification” is used only for CalFresh. LEADER<br />

identifies both terminologies as a Redetermination.<br />

CW 40-181.1 - General<br />

County Responsibility<br />

How <strong>of</strong>ten is the redetermination required?<br />

A redetermination is required at least once every 12<br />

months and must be conducted with the parent/caretaker<br />

or caretaker/relative <strong>of</strong> the child(ren).<br />

Two months prior to the end <strong>of</strong> the redetermination period,<br />

LEADER sends an appointment letter and redetermination<br />

packet to the participant. The appointment will be by<br />

telephone or face-to-face based on whether there is a<br />

member <strong>of</strong> the Assistance Unit (AU) that must be<br />

fingerprinted. A face-to-face redetermination interview is<br />

scheduled when a member <strong>of</strong> the AU must be<br />

fingerprinted.<br />

The packet includes forms that must be completed and<br />

returned by the participant as well as informational forms<br />

that do not need to be returned.<br />

In addition, for participants with a telephone<br />

redetermination interview, the packet includes a<br />

“Redetermination Mail Back Cover Letter” page with<br />

mailing instructions and a return envelope for use by the<br />

participant to return the completed redetermination forms<br />

by mail.<br />

How is the redetermination/recertification/annual<br />

agreement date determined?<br />

See OPS 23-110.8 –<br />

Redetermination/Recertification/Annual Agreement<br />

For Detailed Procedures.<br />

What information is included in the telephone<br />

redetermination appointment letter?<br />

LEADER initiates the telephone redetermination<br />

appointment letter pre-populated with the following<br />

information:<br />

• A telephone redetermination interview date and<br />

time based on the EW’s best available appointment<br />

in Manage Personnel on LEADER;<br />

• The participant’s “Day,” “Home,” or “Msg/Cell”<br />

phone number from the Case Summary screen. If<br />

a phone number is not known, the appointment<br />

letter will instruct the participant to provide a<br />

telephone number where she/he can be reached<br />

on the appointment date and time;

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