CalWORKs Policy - Department of Public Social Services

Voluntary Direct Rent cases:
When Direct Rent payments stop due to an address
change, intent to move or withholding of rent, a new
PA 6038 must be mailed to the participant to offer
Direct Rent for the new address. In addition, the
participant must be contacted by telephone if one is
available and documents the call in the Case
Comments screen. If the participant wants to
continue participation, information about the new
landlord must be requested so that Direct Rent
payments can be set-up for the new landlord. If
within 30 calendar days, the participant does not
respond, cannot be contacted or does not want to
participate, the DR EW must transfer the case to the
appropriate case-carrying worker.
44-307.15- Direct Rent
Process
What are the duties of the case carrying
Eligibility Worker in the Direct Rent process?
The Intake/Approved Eligibility Worker:
Offers Direct Rent to participants at application
and redetermination and provides a PA 6038,
Direct Rent Authorization Sign-Up Form –
Voluntary Participants, to participants who want
to volunteer.
Submits the case for transfer to the DR EW
when:
o
o
o
The case is requested by the DR ES;
A mandatory Direct Rent drug felon is
added or is in the home; or
The participant has volunteered for Direct
Rent payments and has completed the PA
6038.
Enters “Y” in the Direct Rent Referral [Y/N] field
on the Shelter/Utilities Expense Information
screen when the participant completes the PA
6038.
Completes all outstanding issues on the case
prior to case transfer; and
Conducts follow-up actions for issues that
cannot be resolved prior to case transfer.