CalWORKs Policy - Department of Public Social Services

CW 44-302.1 - Direct
Deposit – Definition
CW 44-300 AID PAYMENTS
What is a Direct Deposit payment?
With Direct Deposit, participants can choose to have
their cash benefits directly deposited into their
account each month at a financial institution of their
choice.
The EW must offer Direct Deposit at intake,
redetermination or upon request to all participants
who receive cash aid benefits. The EW must review
the PA 1675-2 (out of drawer), Direct Deposit
Overview, with each applicant/participant at intake
and at any point of contact thereafter.
What are the benefits to Direct Deposit?
The benefits of the Direct Deposit program include:
Access to cash aid on the 1 st of each month.
Elimination of fees for using Automated Teller
Machines (ATMs).
Money is available 24 hours a day/7 days a
week.
A safe and reliable way to get cash aid.
What if the participant does not have a
bank/credit union account?
Participants who do not have an existing bank/credit
union account must be given the PA 1675-1(out of
drawer), Bank Information Brochure, to select a
bank/credit and how to open an account. Once the
account is open, the participant can sign up for
Direct Deposit.
What if the participant has a current bank/credit
union account?
For participants with bank accounts who want Direct
Deposit, the participant must be given the PA 1675-
2 (out of drawer), Direct Deposit Information Flier.
The flyer provides a brief explanation about the
benefits and how to sign-up for Direct Deposit.
Participants who request additional Direct Deposit
information are to contact (800) 815-5005.
What is the process when the participant
requests Direct Deposit?
When the participant requests Direct Deposit the
EW must provide the participant with the following: