CalWORKs Policy - Department of Public Social Services

The SSN listed on the PA 1675 is different from
the case record. The participant will be required
to contact the EW to either provide an SSN or to
provide the correct SSN. Acceptable verification
will be either the Social Security card or a letter
from the Social Security Administration to verify
that the SSN used by the participant is the
number assigned. The request for Direct
Deposit will not be accepted until the matter is
resolved.
Will the information on the account be available
to the County?
The account activity cannot be obtained/viewed by
the EW without the participant’s signed
authorization. However, the participant must
provide and attach a current bank statement to the
monthly CW 7 report.
CW 44-302.2 - Electronic
Benefit Transfer (EBT) –
Definition
What is EBT or Electronic Benefit Transfer?
EBT, electronic benefit transfer, is an electronic
payment delivery system using debit card
technology. This system is used to deliver cash
benefits to participants (primary cardholders) and
designated alternate cardholders. EBT will, in no
way, impact the benefit amount, eligibility
requirements or what cardholders may purchase
using their EBT card. Much like an ATM card,
cardholders will use the EBT card with a personal
identification number (PIN) to access their benefits
electronically. All cardholders will use their EBT
card at participating retailers with a point-of-sale
(POS) device and Automated Teller Machines
(ATMs) displaying the Quest logo.
See CW16-000 EBT for more information.
CW 44-305.1 - Payee
Change
When can a payee name be changed?
The payee may be changed to another relative
when:
The current payee requests the change.
The new caretaker relative requests the change
and the current payee is not available or able to
request the change (i.e., hospitalized, etc.).