CalWORKs Policy - Department of Public Social Services

• For DPSS districts 03, 04, 20, 36, 16, 80
Division III (West Covina), 2934 Garvey Ave.,
West Covina, CA 91791
• For DPSS districts 06, 17, 27, 83, 12, 92, 10,
93, 08 Division IV South L.A.), 8300 S.
Vermont Ave., L.A., CA 90044
• For DPSS districts 26, 31, 40, 62
Division V (Torrance)
20221 S. Hamilton Ave., Torrance, CA 90502
• For DPSS districts 34, 51
Division VI (Palmdale)
1050 E. Palmdale Blvd., Palmdale, CA 93550
When is the participant informed to contact
the CSSD Division?
The participant is informed to contact the CSSD
Division when he/she is penalized and now
wants to cooperate.
The participant must be provided with the
telephone number to the Child Support Officer
who recommended the penalty and the CSSD
Call Center number: (323) 890-9800 (local and
outside CA), (800) 615-8858 (local toll and
outside CA), (323) 725-3907 (TDD).
All actions taken should be entered in the
LEADER Case Comments screen (i.e.,
participant wants to cooperate, “good cause”
does not exits, Child Support Officer telephone
number provided, etc.).
Should CSSD staff be notified of changes in
the CalWORKs case?
Yes, the EW must update the information on
LEADER. LEADER and CCSAS will exchange
the following information:
• persons case information (including absent
parent information);
• child support noncooperation and
cooperation;
• good cause approval/denial;
• child support penalty and sanction;
• financial information (aid paid, grants,
supplements);
• child support collections – disregards, excess
payments, direct payments; and