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Postal Manual Vol. VIII - India Post

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CHAPTER 9<br />

RETURNED LETTER OFFICES<br />

GENERAL RULES<br />

389. Returned Letter offices.- (1) Bihar, Bombay, Central, Punjab, Madras, West Bengal<br />

and Uttar Pradesh Circle are each served by a Returned Letter Office established at the<br />

headquarters of the Circle. Assam and Orissa Circles are served by the Returned Letter Office at<br />

Calcutta while Andhra and Hyderabad Circles are served by the Returned Letter Office at Madras<br />

and Rajasthan Circles by the Returned Letter Office at Nagpur. Returned Letter Offices are under<br />

the direct control and supervision of the <strong>Post</strong>master General. The Officer in Charge of a Returned<br />

Letter Office is designated the Manager and he is responsible to the <strong>Post</strong>master General for the<br />

entire work of the office in every detail. In all large Returned Letter Offices, the Manager is<br />

assisted in his duties by an official designated the Assistant Manager, in smaller Returned Letter<br />

Offices the assisting official is designated the Head Clerk.<br />

(2) The Returned Letter Offices will observe the same Holidays as are observed by P & T<br />

Administrative Offices of the Circle.<br />

NOTE.- The abbreviation R.L.O. is used for “Returned Letter Office”.<br />

390. Functions of a Returned Letter Office. – The functions of a Returned Letter Office<br />

are two-fold : in its character of an enquiry office, it deals with articles the delivery of which to the<br />

addressees it is possible to effect; in its character of a Returned Letter Office, it deals with articles<br />

the addressees of which cannot be found, or which have been refused by the addressees and in this<br />

character it is also the deposit office of “Returned articles” i.e., articles the delivery of which<br />

cannot be effected either to the addressees or to the senders.<br />

391. Books of reference. – Every R.L.O. is supplied with the latest issues o Directories,<br />

Army Lists, Civil Lists, Distribution Lists of Departments and every useful and available book of<br />

reference published in any of the States in <strong>India</strong>. The Manager will see that every new edition of<br />

such a publication is promptly acquired.<br />

392. Forms. – The following forms are prescribed for use in a R.L.O. :-<br />

(a) Form of enumeration of articles received in the R.L.O. (R.L.O.-1).<br />

(b) Form of enumeration of articles despatched by the R.L.O. (R.L.O.-2).<br />

(c) Register of registered articles and articles containing valuable property received<br />

(R.L.O.-3).<br />

(d) Register of articles containing valuable property in store (R.L.O.-4)<br />

(e) Half-yearly return (R.L.O.-5).<br />

(f) Registered journal (R.P.-51).<br />

(g) Registered and Parcel abstracts (when ordered by the <strong>Post</strong>master General) (R.P.-33 and<br />

R.P.-8).<br />

(h) Registered article envelope (R.L.O.-6).<br />

(i) Registered List (R.P.-32)<br />

(j) Registered bundle (R.P.-37).

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