Postal Manual Vol. VIII - India Post

(i)
(ii)
(iii)
(iv)
Where the name of a messenger has been entered by the payee as that of the
payee, while the order has been receipted by the actual payee; provided the
order is endorsed also on the back by the messenger.
Where an order made payable to a married woman has been receipted on her
behalf by her husband.
Where an order for an official purpose has been made payable to a person in his
own name and has been receipted by his locum tenens.
Where an order made payable to a firm, company, society, corporation, etc., is
receipted by the head of the firm, etc.
(c) Torn or mutilated orders :
(i)
(ii)
Where an order has been accidentally torn or has become mutilated, or in other
circumstances of which a satisfactory or reasonable explanation is given.
Where an order has been perforated with the words “Not negotiable”.
(d)
Crossed orders:
(i)
(ii)
Where a crossed order has first been paid to the payee, who has subsequently
refunded its value, and the order is then presented for payment through a Bank.
Where a crossed order has been crossed for payment through a firm which is not
a Bank.
(e) Other defects :
(i)
(ii)
(iii)
(iv)
Where an order has been stamped by the issuing or paying offices in the wrong
place, or where the names of the payee or office of payment have been written
in the wrong places.
Where an order has been receipted both by the payee and by his agent.
Where the name and other particulars of the payee, as given on an order, differ
from the receipting signature and there is no reasonable doubt, as to the identity
of the person claiming payment with the intended payee, e.g., a difference in
spelling (Johnson for Johnston), or in title (Captain for Major).
Where a defect in an order is obviously due to accidental or clerical error, or to
some simple mistake which has been, or can be, readily rectified or account for.
In all other cases, a British postal order which bears any erasure or alteration or is cut, defaced, or
otherwise mutilated, must not be paid without the previous sanction of the Head of the circle, and
when referring such cases to the Head of the Circle for orders, the Superintendent should submit
the original order together with the explanation tendered by the holder of the way in which the
erasure, cutting, defacement, or mutilation came to be made.
(2) A Superintendent may also sanction the payment of British postal orders payable to
a person who is dead, to the legal heir or representative of the deceased after satisfying himself as
to the legal right of the person claiming payment provided (1) that the total amount of the orders
does not exceed Rs.100, (2) that the orders are presented within 6 months from the last day of the
month of issue of the orders and (3) that the claim is not a disputed one.
127-C. Payment of Indian Postal Orders which are defective or which are payable to
persons who are dead.- (1) A Superintendent of Post Offices or First Class Postmaster may
sanction the payment of defective Indian Postal Orders in the following cases.-