1.5 - About University

WEB WORKSHEETThink about a balanced scorecard for yourself, your workgroup or team, your business unit, oryour organization. A process for doing this will surely involve a number of iterations. This processcould be done by you as an individual or by a working group, depending on the nature ofthe scorecard and the culture of the organization.1. Make a quick first pass by jotting measure areas in the matrix provided. Don’t worryabout being right or wrong at this point.2. After the first pass, check your work against the guidelines listed previously and revise it.3. When you have a preliminary list, informally check and refine your thinking with afew stakeholders.4. Now work with a wider group of people to get the measures right.5. Communicate not only your balanced scorecard, but why and how the measures werechosen.Scorecard measureThe few specific,area Who the measure is for significant measuresCopyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it fromwww.books.mcgraw-hill.com/training/download. The document can then be opened, edited, and printed using Microsoft Word or other word processingsoftware.R ELATED LEADERSHIP TOOLS1.7 Results-Based Leaders 2.5 Values 3.1 Strategy2.1 Systems Thinking 2.7 Goal Statements 4.6 Open-Book LeadershipF OR FURTHER ASSISTANCEBoyett, Joseph H., and Jimmie T. Boyett. The Guru Guide: The Best Ideas of the Top Management Thinkers. John Wiley &Sons, 1998.Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard BusinessSchool Press, 1996.Ulrich, David, Jack Zenger, and Norman Smallwood. Results-Based Leadership. Harvard Business School Press, 1999.SECTION 2 TOOLS FOR BIG-PICTURE THINKING 67