1.5 - About University

The problem as currently definedQuestions that will help develop a morepowerful way of understanding this problemThis definition is (check one)___ too narrow___ inferior___ too broad___ appropriateR ELATED LEADERSHIP TOOLS6.2 Assumption Analysis 6.6 Six-Hat Thinking 7.3 Finding Cause6.3 Complex Situations 6.7 Creativity and Innovation 10.6 Group Leader SkillsF OR FURTHER ASSISTANCEFisher, Roger, and William Ury. Getting to Yes: Negotiating Agreement without Giving In. Houghton Mifflin, 1981.Hiebert, Murray. Powerful Professionals: Getting Your Expertise Used Inside Organizations. Recursion Press, 1999.Russo, Edward, and Paul J.H. Schoemaker. Decision Traps: Ten Barriers to Brilliant Decision Making and How to OvercomeThem, 2nd ed. Fireside, 1990.Watzlawick, Paul, John H. Weakland, and Richard Fisch. Change: Principles of Problem Formation and ProblemResolution. W. W. Horton & Company, 1974.SECTION 7 TOOLS FOR PROBLEM SOLVING, DECISION MAKING, AND QUALITY 203