1.5 - About University

10TOOLS FOR LEADING TEAMSAND GROUPSMore and more work is being done in groups and teams, because:✔ Organizations and technology are becoming more complex.Gone are the days when a General Manager could knoweverything about a work area. To get the job done today, leadersneed to be skilled at marshaling complementary skillsfrom a wide range of professions and professionals.✔ Stakeholder systems are becoming more complex, and morepeople are requiring input into decisions in return for theirsupport.✔ Commitment, as opposed to compliance, is needed in knowledge-basedorganizations. Committed people generate higherqualityand more innovative products and services. However,commitment isn’t automatic. It’s an outcome of effective leadership,and is enhanced by involving, informing, and encouragingpeople to influence decisions within their workgroupsor teams.It is essential for a leader to be able to lead workgroups andteams.297