1.5 - About University

15.2 LEQ: THE L EADERSHIPE MOTIONAL Q UOTIENTInspired by Daniel Goleman, Stephen Pinker, Peter Senge, David McClelland, and June Donaldson.You are bright, hardworking, and technically skilled. Although these qualities probably got youinto a leadership role, they are not enough for leadership success! Lyle Spencer, author of astandard reference on leadership competencies, says, “What you learned in school distinguishessuperior performers in only a handful of the five or six hundred jobs for which we’vedone competence studies. It’s just a threshold competence; you need it to get in the field, butit does not make you a star. It’s emotional intelligence abilities that matter more for superiorperformance.” In a Time magazine article on emotional intelligence, Nancy Gibbs says,“Researchers found that … executives failed most often because of ‘an interpersonal flaw’rather than a technical ability.”The purpose of this leadership tool is to provide an overview of a leadership competencearea variously known as emotional intelligence (EI), emotional quotient (EQ), emotional literacy,emotional smarts, and emotional competence.Emotional intelligence, greatly valued in some societies, is the ability to “read” and understandyour own emotional competence, as well as to interact and operate effectively with peopleand personalities, individually and collectively. Many leaders pride themselves on theirtechnical and cognitive abilities; emotional smarts also need to be recognized, practiced, anddeveloped, so it becomes second nature to consider the people aspect an integral part of allbusiness dealings.This table illustrates the differences between the cognitive and the emotional; the secondtable separates emotional competencies into two categories, one inside yourself and the otheroutside, interacting with others.Cognitive and skills competence• Baseline competence—you need it to get in the race• What you know and what you can do, technically andprofessionally• Your expertise: knowledge and skills• Your intellectual and skills capital• Measured by degrees, diplomas, IQ tests, certifications• Get results through ideas, rational processes, and skillsEmotional competence• Comparative advantage—what it takes to succeed as aleader and a human being• How well you handle yourself and others• Interpersonal, intrapersonal, and team skills• Your personal and social capital• Measured by empathy, adaptability, compassion, influence,charisma, balance• Gets results through peopleSECTION 15 TOOLS FOR TAKING CARE OF YOURSELF 455