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1.5 - About University

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WEB WORKSHEETUse the workspace here to draft the attributes of an employee survey that you will be usingwithin your business unit or organization.The primary purpose of this survey is to:Plan the survey process.[☛ 2.3 Directional Statements, 2.6 Clarifying Purpose]Secondary purposes include:Steps you can take to maximize response rates:Steps you will take to continually sell the survey project:Involve survey stakeholders early and often.[☛ 5.7 Stakeholder Groups]How will you set employee expectations for the survey project?How you will clarify and cross-validate the survey results?Act on survey results and changes promptly.Steps you will take to ensure managers act on survey results promptly and nondefensively:[☛ 5.1 Change Equation]SECTION 4 TOOLS FOR DESIGNING PRODUCTIVE PROCESSES AND ORGANIZATIONS 137

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